Ahmad Hakimi Bin Othman
Kensington,Australia
Summary
Dynamic customer service professional with a proven track record at Raja Perfume Malaysia Sdn. Bhd., consistently achieving sales goals through strategic upselling and exceptional service. Skilled in data entry and critical thinking, I excel in driving customer engagement and delivering results in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Customer Service
Raja Perfume Malaysia Sdn. Bhd.
06.2024 - 01.2025
- Guided customers in selecting fragrances tailored to individual needs and preferences.
- Achieved sales goals consistently through strategic recommendations and upselling techniques.
- Managed payments and receipts using Lima POS system for accurate financial tracking.
- Conducted stock checks and restocked inventory to maintain optimal product availability.
- Recorded daily data for scent and bottle usage to inform inventory management decisions.
Sales Assistant
Bulan Bintang
03.2024 - 04.2024
- Generated RM15,374 in online sales revenue within 15 days.
- Provided exceptional customer service through warm greetings and respectful interactions.
Sales Promoter
B Plus Q Sdn. Bhd.
11.2023 - 03.2024
- Achieved sales of 510 snack packets in four days through strategic promotional campaigns.
- Developed extensive product knowledge to serve as a resource for team members.
- Implemented product sampling techniques that drove customer engagement and conversions.
Education
Bachelor of Commerce - Accounting & Finance
UNSW Sydney
01-2027
Diploma - Business Management
Kolej Poly-Tech MARA Kota Bharu
11-2023
Skills
- Teamwork & Leadership
- Customer Service & Sales
- Critical Thinking & Problem Solving
- Data Entry & Documentation
- Marketing (Facebook Ads, Canva Pro)
- Microsoft Word
- Excel
- PowerPoint
Affiliations
- Liaison Director, Badan Perhubungan Sydney (BPS) (2025 – Present)
- President, D’Prodigy Club (11/2022 – 07/2023)
- Vice President, D’Prodigy Club (07/2022 – 11/2022)
- Exco Multimedia, AMAR Club (01/2022 – 07/2023)
- Usher, International Conference on Teacher Education (10/2022)
- Usher, Academic Excellence Award (10/2022)
- Tour Guide, Kelantan International Educulture Program (02/2023)
References
- En. Zachary Lau – Sales Manager, B Plus Q Sdn. Bhd. | +6012-3653031
- Puan Ain – Supervisor, Raja Perfume Malaysia Sdn. Bhd. | +6011-37594013
Languages
Malay
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Customer Service
Raja Perfume Malaysia Sdn. Bhd.
06.2024 - 01.2025
Sales Assistant
Bulan Bintang
03.2024 - 04.2024
Sales Promoter
B Plus Q Sdn. Bhd.
11.2023 - 03.2024
Bachelor of Commerce - Accounting & Finance
UNSW Sydney
Diploma - Business Management
Kolej Poly-Tech MARA Kota Bharu
Similar Profiles
Ahmad Hakimi Bin OthmanAhmad Hakimi Bin Othman
Customer Service at Raja Perfume Malaysia Sdn. Bhd.Customer Service at Raja Perfume Malaysia Sdn. Bhd.
SARA HAFIZAHSARA HAFIZAH
Asia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHDAsia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
.jpeg&q=70 "Emirzaman Kamaruzaman")
Emirzaman KamaruzamanEmirzaman Kamaruzaman
Senior System Development Engineer at Etex Malaysia Sdn Bhd (Formerly known as Promat Malaysia Sdn Bhd)Senior System Development Engineer at Etex Malaysia Sdn Bhd (Formerly known as Promat Malaysia Sdn Bhd)
NAVPREET KAURNAVPREET KAUR
Sole Trader at Sole TraderSole Trader at Sole Trader
Pema ThinleyPema Thinley
Research Engineer / Field Service Technician at ProbeLogic Pty LtdResearch Engineer / Field Service Technician at ProbeLogic Pty Ltd