Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmed Afnan

Sydney,NSW

Summary

Dynamic logistics professional with a proven track record at Sol Cleanse Organic Juice Cleanses, excelling in shipment coordination and customer service. Adept at training staff and enhancing operational efficiency, I leverage strong decision-making skills to resolve discrepancies and improve service quality, ensuring timely deliveries and fostering positive relationships.

Overview

7
7
years of professional experience

Work History

Logistics Team Member

Sol Cleanse Organic Juice Cleanses
08.2023 - Current
  • Collaborated with cross-functional teams to resolve shipping discrepancies, enhancing overall service quality.
  • Trained new team members on safety protocols and operational procedures to enhance workplace safety.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Customer Service Representative

EzyMart
02.2018 - 04.2022
  • Assisted in tracking inventory levels using logistics management software.
  • Coordinated shipments and deliveries to ensure timely arrivals.
  • Supported data entry for supply chain documentation and reports.
  • Maintained accurate records of incoming and outgoing shipments.

Real Time University APP

Victoria University
05.2019 - 08.2019
  • Developed real time Application for the University.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Developing IT Centre (University Project)

Victoria University
01.2019 - 04.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

MBA (ERPS) - Enterprise Resourse Planning Systems

Victoria University
Sydney Campus
02-2021

BBA - Marketing

St Josephs Degree & PG College
Hyderabad, India
07-2015

Skills

  • Transportation planning
  • Logistics analysis
  • Delivery scheduling
  • Freight management
  • Customer service
  • Shipment coordination
  • Data Entry
  • Decision-making
  • Staff training and development
  • Relationship building
  • Shift scheduling
  • Sales techniques

Languages

English
Full Professional
Urdu
Native or Bilingual
Telugu
Native or Bilingual
Hindi
Professional Working

Timeline

Logistics Team Member

Sol Cleanse Organic Juice Cleanses
08.2023 - Current

Real Time University APP

Victoria University
05.2019 - 08.2019

Developing IT Centre (University Project)

Victoria University
01.2019 - 04.2019

Customer Service Representative

EzyMart
02.2018 - 04.2022

MBA (ERPS) - Enterprise Resourse Planning Systems

Victoria University

BBA - Marketing

St Josephs Degree & PG College

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Ahmed Afnan