Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ahmed Abdi Karim

Sunshine

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Servies

Amal Express
01.2024 - 04.2024
  • Streamlined customer service processes for increased efficiency and improved response times.
  • Enhanced customer satisfaction by swiftly addressing and resolving inquiries and concerns.
  • Managed high call volumes, maintaining a professional demeanor and ensuring prompt resolutions.
  • Exceeded performance targets consistently, receiving recognition for exceptional customer service skills.
  • Built rapport with customers, fostering long-term loyalty through attentive support and communication.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Logistics Coordinator

CNC GLOBAL
02.2020 - 10.2023
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Generated documentation and information required for customer shipments.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.

Medical Interpreter

Max Super Speciality Hospital, Saket
11.2017 - 11.2019
  • Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
  • Followed ethical codes to protect confidentiality of patient medical information.
  • Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
  • Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
  • Served as a liaison between hospital administration and non-English speaking patients, resolving any potential communication barriers that could impact care delivery.
  • Assisted in coordinating interpreter services for various hospital departments, ensuring timely access to language assistance for all patients.

Education

High School Diploma -

ST Mathias Higher Parimary School
Mysore ,bannimantom , Karnatka
06.2016

Skills

  • Ground Control Coordination
  • Ground traffic control
  • Safety measures
  • Safety Protocols
  • Traffic Flow Expedition
  • Pedestrian Traffic Assessments

Certification

White card

Traffic controller

First Aid

CPR

Driver license

Languages

English
Full Professional
Hindi
Professional Working
Urdu
Professional Working
Arabic
Professional Working

Timeline

Customer Servies

Amal Express
01.2024 - 04.2024

Logistics Coordinator

CNC GLOBAL
02.2020 - 10.2023

Medical Interpreter

Max Super Speciality Hospital, Saket
11.2017 - 11.2019

High School Diploma -

ST Mathias Higher Parimary School

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Ahmed Abdi Karim