Ai Ishizuki
Summary
Seasoned Drink Specialist bringing six years of experience and in-depth education in spirits and wines. Talented at engaging customers and sharing diverse knowledge to promote store sales and customer satisfaction. Compliant with all regulated activities pertaining to the sale of alcoholic products.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Ramsay Pharmacy
11.2022 - Current
- Assisted Customers in selecting over-the-counter medications and health care products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing expirations and ordering additional products.
- Provide expert consulting on skincare, supplements tailored to individual customer needs.
- Manage cash handling and perform essential banking tasks efficiently.
- Serve as a Japanese translator, facilitating communication with clients.
Pharmacy Assistant
Airport Pharmacy Brisbane Domestic
03.2022 - 11.2022
- Delivered exceptional customer service both at the front store and back counter.
- Advised customers on perfume, supplements, and skincare products, enhancing their shopping experience.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Pharmacy Assistant
Chemist Warehouse
07.2021 - 03.2022
- Provided exemplary customer service as a pharmacy assistant, addressing diverse client needs.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Stocked merchandise, clearly labelling items, and arranging according to planograms.
Sales Associate
Lotte Duty Free
08.2014 - 03.2021
- Engaged customers as a sales advisor specialising in sprits/wines, fragrance, skincare and technology products.
- Increased sales through effective upselling techniques and offering promotional deals.
- Facilitated communication as a Japanese translator and performed various administrative duties.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Increased sales of promotional items by informing customers about current offers.
- Enhanced customer checkout experience by providing efficient and accurate transaction processing.
Education
-
Yoyogi High-school of Tokyo
Tokyo, JapanSkills
- Product knowledge expertise
- Sales techniques mastery
- Attention to detail
- Cross-cultural communication
Certification
- WSET Level 2.
- Current RSA.(QLD)
- Current First Aid and CPR.
- Support the supply of Pharmacy Medicines and Pharmacist Only Medicines.
- Open Drivers Licence.(QLD)
Languages
Japanese
Native or Bilingual
English
Full Professional
Timeline
Pharmacy Assistant
Ramsay Pharmacy
11.2022 - Current
Pharmacy Assistant
Airport Pharmacy Brisbane Domestic
03.2022 - 11.2022
Pharmacy Assistant
Chemist Warehouse
07.2021 - 03.2022
Sales Associate
Lotte Duty Free
08.2014 - 03.2021
-
Yoyogi High-school of Tokyo
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