Ai Yamada
Summary
Hard working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Experienced barista with 3+ years of experience providing enthusiastic customer service with a positive attitude. Highly motivated employee with desire to take on new challenge. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively quickly Mastering new skills. Devoted to giving every customer & positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Supervisor, Barista
St. Ali Coffee Roasters,
06.2023 - Current
- Assisted in the running of the day to day of the business
- Follow and help set policies and procedures that follow the standard
- Maintain the high quality of coffee and customer service expected from the St.Ali brand
- Developed an efficient system for quickly and accurately preparing drinks and food items for customers
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Assisted customers in choosing the right beans and roast for their taste
Professional basketball player
Nyon Basket Feminin
11.2022 - 05.2023
Professional basketball player
Albury Wodonga Bandits
03.2022 - 09.2022
Barista
Barista Baker Brewer
03.2022 - 09.2022
Manager
Pharmacy Coffee Lab
04.2020 - 03.2022
Professional basketball player
JXTG holdings
03.2014 - 06.2019
- Won Japanese top league title for 5 years straight
- Won 5 All Japan Basketball Championship
- Under 16 & 17 Japanese national team starting member.
Education
High School Diploma -
Ohka Gakuen
Aichi, Japan03.2014
Skills
- Speciality coffee
- Latte art
- Espresso machine operation
- Coffee expertise
- Goal-Oriented
- Staff Management
- Staff Discipline
- Up selling
- Training and mentoring
Languages
Japanese
English
Personal Information
Title: Barista
Art/ Design
Art work: @aiyamada_art Instagram
Timeline
Supervisor, Barista
St. Ali Coffee Roasters,
06.2023 - Current
Professional basketball player
Nyon Basket Feminin
11.2022 - 05.2023
Professional basketball player
Albury Wodonga Bandits
03.2022 - 09.2022
Barista
Barista Baker Brewer
03.2022 - 09.2022
Manager
Pharmacy Coffee Lab
04.2020 - 03.2022
Professional basketball player
JXTG holdings
03.2014 - 06.2019
High School Diploma -
Ohka Gakuen
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