Aidan Brosnan
BAULKHAM HILLS,New South Wales
Summary
Kind and Enthusiastic Usher successful at managing Customer Service Satisfaction, Efficiency and maintaining venues high standards. Restores venues to neat and professional appearance in quick order. Consistent and energetic with skill in quickly completing diverse tasks. Friendly and organized Ticket Taker with excellent customer service skills. Competent in cash register operations and accurate record keeping. Skilled in verifying the authenticity of credentials and tickets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
Theatre Royal Sydney
11.2021 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests when in need of assistance.
- Assisted Bar and Colleagues, refilling beverages, and retrieving items for guests.
- Reset venue between guests by maintaining cleanliness, the venues high standards and safety.
- Trusted in partnering new co-workers in front-of-house procedures, customer relations, and cleaning in a practical sense.
- Confidence from experience in First Aid situations in which emergency services had to be contacted.
- Provided service to a venue that seats over 1000 patrons at a given time.
Dog Carer
Downtown Doggies
01.2023 - Current
- Assisted in building strong relationships with clients to deliver a service. Including the entrusting of house keys and companions.
- Planned, prepared, and delivered on plans and schedules.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Education
Certificate of Music Business - Music Business
TAFE NSW
Ultimo, NSW12.2023
Year 11 Completion -
Sydney Church of England Grammar School
Blue Street, NSW12.2022
Skills
- Project Planning
- Time Management
- Critical Thinking
- Flexible and Adaptable
- Task Prioritization
- Excellent Communication
- Networking
- Technology advanced
- Design Skills
- Software Proficiency
- Research
- Customer Relations
- Public Speaking
Certification
- Certificate of completion for First AID and CPR.
- Baristas trained.
- Certified in RSA.
hobbies
Passion for the Arts and Media
- Creative Design
- Producing
- Music playing, Listening and Creating.
- Video Games
- Gym and Yoga
- Cooking
- Mindfulness and Meditation
Timeline
Dog Carer
Downtown Doggies
01.2023 - Current
Front of House Staff Member
Theatre Royal Sydney
11.2021 - Current
Certificate of Music Business - Music Business
TAFE NSW
Year 11 Completion -
Sydney Church of England Grammar School
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