Aidan Forbister
Perth,Australia
Summary
With extensive experience in managing the operations of multiple stores within the hospitality sector, I bring a strong foundation in leadership, team development, and customer service excellence. I hold a Bachelor of Psychology from the University of South Australia, which enhanced my understanding of human personality in staff development. My passion for hospitality, positive customer experiences and in-store work has been honed through significant roles, including managing at Boost Juice and leading teams at Grill'd, where I developed essential skills for operational efficiency and staff development. Currently, I work as a recovery support worker at Richmond Wellbeing, where I apply my skills in empathy and support to foster meaningful, positive change in the lives of others.
Overview
11
11
years of professional experience
Work History
Recovery Support Worker (Residential)
Richmond Wellbeing
Orelia, WA
08.2023 - Current
- Medication management, including high attention to detail.
- Knowledge of specific resident de-escalation strategies.
- Provide daily resident support.
- Ensuring organisation and legal regulations are constantly.
Assistant Group Facilitator
Spectrum Space
Rockingham, WA
02.2022 - 04.2024
- Utilised interpersonal skills to build rapport and trust with participants and parents.
- Applied problem-solving abilities to tailor activities to individual needs and challenges.
- Developed patience and adaptability in managing diverse behaviours and learning styles.
Mental Health Support Worker (Outreach)
Suitsme
, WA
11.2022 - 09.2023
- Planning and progression towards client's personal goals.
- Support for daily activities.
Education Assistant
Outside School Hours Care (OSHC Club)
, WA
06.2022 - 11.2022
- Communicated and engaged appropriately with special needs children.
- Monitored child behaviour, particularly those with medical risks.
- Supervised children's safety and resolved disputes effectively.
Team Leader
Grill'd Healthy Burgers
Cockburn, WA
08.2020 - 08.2022
- Managed various shift times, ensuring smooth operations.
- Delegated tasks and provided leadership to the team.
- Solved problems and resolved customer issues promptly and politely.
- Maintained high standards of product quality and consistency.
- Enhanced team efficiency and morale through effective communication and support.
Workplace Trainer & Assessor
Tubal - Registered Training Organisation
, WA
04.2021 - 08.2021
- Created training plans in line with current industry and government regulations.
- Applied knowledge of hospitality and retail laws to training content.
- Conducted frequent meetings with teams and trainees to ensure clarity and progress.
- Communicated standards, expectations, and rights clearly to trainees.
Store Manager / Team Leader
Boost Juice
, WA
02.2014 - 01.2020
- Organised and led team meetings to ensure smooth operations.
- Interviewed, hired, and trained new staff, monitoring their progression.
- Drove sales to achieve daily KPI targets.
- Managed standards across multiple store locations.
- Developed a high-performing team.
Education
Bachelor of Psychology - Psychology
University of South Australia
Adelaide, SA12-2023
Diploma of Hospitality Management - Hospitality
Tubal Workplace Training
Perth, WA11-2018
Certificate III in Hospitality - Hospitality
Tubal Workplace Training
Perth, WA11-2017
Year 12 graduate -
Hamilton Senior High School
Perth, WA11-2012
Graduate Diploma of Psychology - Psychology
Edith Cowan University
Perth, WADiploma of Counselling - Health Care
Australian Institute of Professional Counsellors
trueFirst Aid Certificate -
First Aid
Working with children check -
Working with children check
Police clearance -
Police clearance
NDIS worker screening check -
NDIS worker screening check
Skills
- Employee Training
- Team Development
- Retail Inventory Management
- Risk Management
- Documentation And Reporting
- Budgeting And Cost Control
- Operations Management
- Relationship building and management
- Customer Service
- Recruiting and Hiring
Age
28 years old
Personal Information
Title: Recovery Support Worker
Volunteer Experience
- Spectrum Space, Support worker for teenagers with autism spectrum disorder., Goal setting and attainment/working towards goals., Social skill training., Group involvement/skill development.
- TEDx Perth, Team leader, event organiser, hands on staff.
- Event & Conference Co., Student internship, social media marketing, event planning.
Timeline
Recovery Support Worker (Residential)
Richmond Wellbeing
08.2023 - Current
Mental Health Support Worker (Outreach)
Suitsme
11.2022 - 09.2023
Education Assistant
Outside School Hours Care (OSHC Club)
06.2022 - 11.2022
Assistant Group Facilitator
Spectrum Space
02.2022 - 04.2024
Workplace Trainer & Assessor
Tubal - Registered Training Organisation
04.2021 - 08.2021
Team Leader
Grill'd Healthy Burgers
08.2020 - 08.2022
Store Manager / Team Leader
Boost Juice
02.2014 - 01.2020
Bachelor of Psychology - Psychology
University of South Australia
Diploma of Hospitality Management - Hospitality
Tubal Workplace Training
Certificate III in Hospitality - Hospitality
Tubal Workplace Training
Year 12 graduate -
Hamilton Senior High School
Graduate Diploma of Psychology - Psychology
Edith Cowan University
Diploma of Counselling - Health Care
Australian Institute of Professional Counsellors
First Aid Certificate -
First Aid
Working with children check -
Working with children check
Police clearance -
Police clearance
NDIS worker screening check -
NDIS worker screening check
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