Maintain in-depth knowledge and inventory to handle any customer enquiries and resolve any requests and complaints professionally.
Assist with special promotions and in-store events, which contribute to sales, profits, and customer engagement.
Manage inventory, restocking, and displays, ensuring a well-presented stocked store.
Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
Construction
Family Business
12.2023 - Current
Construction site experience began at 14 years old due to my father’s occupation as a builder, with recent experience including seven months of work as a general labourer.
Whilst working I have developed many key skills in several onsite trades
The current position offers very limited knowledge in electrical and mechanical aspects, as safe practice in these areas requires additional training.
Followed instructions from construction project managers and supervisors.
Waiter
Brightwater Tavern
11.2023 - 06.2024
Working casual shifts when required.
Provided exceptional customer service in a fast-paced restaurant environment, consistently meeting and exceeding guest expectations.
Collaborated closely with kitchen and bar staff to ensure smooth operation and timely service delivery.
Upheld high standards of cleanliness and hygiene following health and safety regulations.
Remained calm and poised when dealing with difficult customers or during busy shifts.