Aidan MacLeod
Brunswick
Summary
Hardworking Bartender with experience in popular casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Organized and dependable with a willingness to take on additional responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bar Staff Member
Stonegate Pub
11.2023 - 06.2024
- Collaborated with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Provided exceptional service to large groups during events, coordinating drink orders efficiently for timely delivery.
- Served high customer volumes during special events, nights, and weekends.
Front of House Staff Member
Assembly Rooms
08.2018 - 06.2024
- Engaged and welcomed visitors from all over the world, providing excellent customer service during the Edinburgh International Festival.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Maintained positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
- Assisted in ensuring the flawless operational management of highly attended shows.
- Collaborated with bar staff to maximise customer satisfaction by completing timely drink orders for large crowds.
- Improved workflow efficiency by maintaining a well-organized work station with necessary supplies and equipment.
English Language Assistant
CEIP Rafael Alberti
10.2020 - 05.2021
- Navigated a smooth transition into Spanish society and culture.
- Enhanced collaboration among classmates by incorporating group projects and promoting teamwork within the classroom setting.
- Supported diverse learners by implementing differentiated instruction techniques to accommodate varying learning styles and abilities.
- Developed engaging lesson plans that incorporated real-world examples, enhancing student understanding of complex topics.
- Created and administered interactive activities for students.
Education
Master of Arts - Spanish And Management
University of St Andrews
St Andrews, Scotland06.2023
High School Diploma -
James Gillespie's High School
Edinburgh07.2018
Skills
- Responsible Alcohol Service
- Team player attitude
- Strong multitasking
- Food safety understanding
- Cash handling expertise
- Alcohol awareness
- Classic cocktails
- Issue Resolution
- Customer service focus
Timeline
Bar Staff Member
Stonegate Pub
11.2023 - 06.2024
English Language Assistant
CEIP Rafael Alberti
10.2020 - 05.2021
Front of House Staff Member
Assembly Rooms
08.2018 - 06.2024
Master of Arts - Spanish And Management
University of St Andrews
High School Diploma -
James Gillespie's High School
Similar Profiles
Tanya ThomsonTanya Thomson
General manager at Stonegate Pub CompanyGeneral manager at Stonegate Pub Company
Joseph PasterinoJoseph Pasterino
Assistant Manager at The Villlage Pub SewellAssistant Manager at The Villlage Pub Sewell
Ewan McGreevyEwan McGreevy
Deputy Manager at The Imperial Inn (Stonegate)Deputy Manager at The Imperial Inn (Stonegate)