Ailifeire Ainiwaer

Operational Excellence & Client Services

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Marketing Strategy & Localization

• Assisted in devising comprehensive marketing plans and localized product messaging strategies for Shanghai Kunchi Trade Development Co., Ltd., ensuring brand resonance within the local market.
• Innovatively coordinated special events and engaged in the implementation of impactful advertising campaigns, showcasing strategic thinking and meticulous execution.

Global PR Engagement

• Collaborated with a prestigious portfolio of B2B technology brands within a top-tier PR firm, contributing to high-stakes projects for international clients such as Ericsson, Commvault, and Red Hat.
• Played a pivotal role in crafting articulate press releases and managing clients' social media profiles, ensuring a sophisticated brand voice and strategic messaging alignment.

Strategic Engagement and Event Coordination

• Orchestrated industry science outreach initiatives, fostering impactful connections through meticulously planned meetings and study abroad activities, emphasizing adaptability and strategic partnership development.
• Spearheaded innovative science popularization video campaigns, showcasing creativity and a proactive approach to engaging audiences.

Translation and Content Creation

• Provided translation services for international real estate companies' websites.
• Edited and created content for educational institutions, demonstrating proficiency in written communication and language skills.