Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ailish Umback

Camberwell

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth and success.

Overview

5
5
years of professional experience

Work History

Office Administrator

Grindal Legal
02.2025 - Current
  • Management of daily administrative operations, ensuring efficiency and organisation within the firm. My role involves maintaining confidential client files, managing invoices, liaising with vendors, and overseeing procurement activities. I also handle front-desk reception duties, assisting clients with inquiries and appointments while ensuring a professional and welcoming environment.

Warehouse Assistant

Swimwear Galore
09.2023 - 01.2025
  • Working as a casual warehouse assistant has provided me with the ability to gather, check, record, organise and store the stock as it is received. It is a fast-paced job that requires organisation and ensuring quality.

Customer Service Officer

Active Monash
02.2022 - 09.2023
  • Employed by the City of Monash through Active Monash, this role allowed me to develop clear communication skills and the ability to adapt quickly to ensure customer experience is always at a high standard. It also gave me experience working for a large government organisation and gave me a good understanding of governance requirements. The role included sales, membership management, customer experience and call-centre support.

Human Resources Administration

Mallee District Aboriginal Services
11.2022 - 02.2023
  • Reporting to the Manager of Human Resources, my key responsibilities included recruitment, completing security checks including Police and Working with Children checks, filing, documenting, and enabled me to manage priorities and be organised.
  • Key skills I developed included effective communication, maintaining confidentiality, and provided me with the ability to think objectively. I was employed through Prestige Staffing originally in a temporary 4-week position, however this was extended for 4 months and I was offered the position permanently.

Lifeguard

Mildura Waves Aquatic and Leisure Centre
11.2019 - 02.2022
  • As a lifeguard I was required to have strong communication skills and the ability to supervise a group of people in a complex and potentially dangerous situation. I developed a strong understanding of the importance of compliance, as well as being able to think quickly in challenging situations.
  • This role helped me gain the ability to keep calm in intense situations and inspire confidence, as well as developing leadership skills during emergencies and using operational communication to provide a safe environment.

Education

Bachelor of Criminology -

Monash University
10.2024

Year 12 -

St Joseph’s College
11.2021

Skills

  • Exceptional organisational and planning skills with efficient and effective time management skills
  • Well-developed analytical and research skills, with the ability to define issues succinctly
  • Excellent communication and interpersonal skills, with a demonstrated ability to relate to people from a range of backgrounds
  • Capable of dealing with difficult situations calmly and rationally to achieve high level outcomes
  • Excellent negotiation skills, with proven ability to define issues and focus on a win/win outcome for all involved
  • Passionate and committed leader, capable of understanding the needs of the team while being remaining focused on having positive organisational results
  • Strong personal values
  • Office administration and administrative support experience
  • Database entry, file maintenance and document management experience
  • Report and correspondence preparation

Interests

  • Participate in netball and enjoy attending the gym and jogging, as recreational activities to maintain physical fitness
  • Personal Development and Self-Improvement including continued studying and life-long learning
  • Reading

Timeline

Office Administrator

Grindal Legal
02.2025 - Current

Warehouse Assistant

Swimwear Galore
09.2023 - 01.2025

Human Resources Administration

Mallee District Aboriginal Services
11.2022 - 02.2023

Customer Service Officer

Active Monash
02.2022 - 09.2023

Lifeguard

Mildura Waves Aquatic and Leisure Centre
11.2019 - 02.2022

Bachelor of Criminology -

Monash University

Year 12 -

St Joseph’s College
Ailish Umback