Aimee Dean
Strathfieldsaye,VIC
Summary
Experienced Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Possess excellent communication skills, am very organized to provide timely & efficient service.
Very reliable, friendly & enjoy working as part of a team.
Committed to maintaining professional relationships to increase profitability and drive business results.
Competent computer skills including word, excel & outlook.
Overview
5
5
years of professional experience
Work History
Customer Service Officer
Woolworths
05.2020 - Current
- Provided excellent service to customers in a friendly & efficient manner to increase customer satisfaction
- Assisting customers with questions & problem solving.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enjoyed working as part of the team in a very busy store.
- Very reliable and willing to take that extra step.
Customer Service Representative
KFC Restaurant
09.2019 - 09.2020
- Performed various tasks including, preparing orders, cleaning, drive through service, front of house service, training of new staff.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Year 12 - English, Maths, Biology, Enviro Science, PE
Catherine Macauley College
Bendigo, VIC11.2022
Skills
- Excellent Customer Service skills
- Problem solving
- Easy going, friendly
- Enjoy working in a team environment
- Reliable
- Professional & respectful
Additional Information
DOB - 24.8.2004
Current Drivers Licence
REFERENCES
- Mrs Suzie Kemp (Catherine McAuley College - Year 12 Leader 2022)
Email: skemp@cmc.vic.edu.au
Work ph: 54459100
- Beth Galik - Woolworths Kennington Village manager
Work ph: 03 54465622
Hobbies
Keeping active
Netball & horseriding
Socialising with friends
Timeline
Customer Service Officer
Woolworths
05.2020 - Current
Customer Service Representative
KFC Restaurant
09.2019 - 09.2020
Year 12 - English, Maths, Biology, Enviro Science, PE
Catherine Macauley College
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