Aimee-Mae Springfield
Wagga Wagga
Summary
I have completed half of year 11 at Coolamon Central School as well as my certificate 3 in heath acute care (AIN), I am currently studying my DIPLOMA of counselling.
I am an easy-going person who enjoys working with others in a team environment and by myself, I am naturally naturing as I am a mother and the oldest sibling of 3 therefore I am caring for others with a deep sense of empathy and understanding of complex needs and issues.
Helping others is something I love and thrive to do.
I enjoy pushing myself to reach new goals and ambitions , I work great in high demand positions and environments where critical thinking is needed.
My long term goal is to finish my diploma of counselling, and to challenge myself in the areas of psychology and mental health.
Overview
12
12
years of professional experience
4034
4034
years of post-secondary education
Work History
Studying - diploma of counseling
Healthcourse Australia
Wagga Wagga
07.2023 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Assistant in nursing
Loretta home of compassion
Wagga Wagga
09.2020 - 08.2021
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living areas and equipment.
- Documented patient care and observations in electronic health records accurately.
- Communicated effectively with residents, families, and healthcare team members.
- Supported rehabilitation activities to encourage resident mobility and independence.
- Adhered to infection control protocols during all care procedures consistently.
- Provided emotional support and companionship to enhance residents' well-being.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Cleaned and sanitized patient rooms according to established protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Participated in educational programs related to nursing assistant skills development.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Conducted patient education on health maintenance and disease prevention.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Cleaning Staff
Coles
Wagga Wagga
11.2019 - 03.2021
- Maintaining trollies availability
- Cleaning and sanitizing trollies
- Spot cleaning in store
- Mopping fresh produce area
- Mopping bakery area
- Using industrial cleaning equipment
- Maintained cleanliness in all store areas, including floors and restrooms.
- Operated cleaning equipment such as vacuums and floor scrubbers efficiently.
- Restocked cleaning supplies to ensure availability for daily operations.
- Followed safety protocols to maintain a safe working environment for staff and customers.
- Assisted team members by training new staff on cleaning procedures and standards.
- Conducted routine inspections to uphold cleanliness standards throughout the store.
- Followed safety procedures when handling hazardous materials such as bleach or ammonia-based products.
- Provided excellent customer service by responding promptly to requests for assistance.
- Stripped, waxed and buffed floors using appropriate equipment.
- Maintained outdoor grounds by picking up litter, sweeping sidewalks.
- Responded quickly to spills or messes that needed immediate attention.
- Checked emergency exits to ensure they were clear of obstructions.
- Assisted in setting up for events by arranging chairs, tables, and cleaning afterwards.
- Notified supervisor when repairs or maintenance was needed for any part of the facility.
- Opening cleans
- Closing cleans
- Using industrial cleaning equipment
- Mopping deli area
- Sanitizing all food equipment
- Changing bins lining
- Sweeping in store
- Washing up food equipment and cleaning equipment
- Signing off on daily and weekly tasks
- Deep clean for deli, fresh produce and bakery
Teys - offal room
Teys
Wagga Wagga
06.2019 - 12.2019
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated meat processing machinery to ensure efficient production flow.
- Inspected meat products for quality and safety compliance.
- Maintained cleanliness of work area and equipment following safety standards.
- Monitored inventory levels and reported shortages to management promptly.
- Followed established procedures for handling and storing raw materials safely.
- Operated grinders, slicers, tenderizers, mixers, stuffers, cutters and other related machinery as needed.
- Ensured that all products met customer specifications before packaging and shipping out orders.
- Butchered carcasses to remove unwanted components and prepare for further processing.
- Recorded details such as lot numbers, weights, temperatures and other data points at specified intervals throughout the production cycle.
- Inspected incoming raw material for quality and quantity accuracy prior to processing.
- Processed fresh meat items in walk-in cooler.
Short Stay
Wagga Wagga Rural Referral Hospital
01.2016 - 02.2016
Cleaning
Private cleaning company
Wagga Wagga
03.2014 - 06.2015
- Maintained inventory of cleaning supplies used in the kitchen.
- Cleaned tile surfaces with appropriate cleaning agents and tools.
- Scrubbed tile surfaces with appropriate cleaning solutions.
- Inspected all assigned rooms upon completion of cleaning duties.
- Cleaned frames around each screen with appropriate cleaning solutions.
- Performed deep cleaning tasks as required by management.
- Performed periodic maintenance and cleaning on lithographic printing equipment.
- Ensured proper cleaning of equipment used during activities.
- Cleaning up after each job is complete.
- Set daily and weekly cleaning and equipment maintenance schedules.
- Performed regular cleaning duties, including sweeping, mopping, dusting.
High Care
Caloola Court - Baptists Care
01.2015 - 02.2015
- Interview patients to obtain medical information eg: weight, height and vital signs.
- Experience with various medical conditions including: Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
- Provide behavioral/emotional support and supervision for those with Dementia and Alzheimer's.
- Follow infectious control procedures.
- Record patient's temp, resp, blood pressure, pulse and glucose levels.
- Assist patients in daily routines.
- Ensured well being and safety of patients.
- Assisted residents with, bathing, dressing, feeding, lifting and transferring.
- Bed making.
Education
Diploma - Diploma of Counseling
Healthcourse Australia
06.2023 - 03.2026
Cert III HSA - Respond effectively to behaviours of concern, Maintain high standard of client service, Contribute to effective workplace relationships, Support individual health and emotional well being
Tafe Riverina Intstitute
First Aid - First Aid
TAFE
03.2015 - 03.2015
Year 10 Certificate - English, Maths, Biology, P.E, Careers
Coolamon Central School
Skills
- Great communication skills
- Great computer skills
- Excellent at multitasking
- Excellent at documenting and noting
- Effective learning skills
- Basic math skills
- Great at listening and observing
- Confident skills at managing by myself
- Excellent at following precise directions
- Confident at planning and running through scenarios
- Great literature and writing
- Great at time management
- Effective while working with others
- Great at caring for others in the environment and out
- Effective communication
- Team collaboration
- Behavioral support
- Problem resolution
- Health monitoring
- Emotional intelligence
- Analytical thinking
- Conflict resolution
- Calm under pressure
- Organizational skills
- Friendly, positive attitude
- Critical thinking
- Relationship building
- Task prioritization
Work Placements
- Caloola Court - Baptists Care - High Care, Interview patients to obtain medical information eg: weight, height and vital signs., Experience with various medical conditions including: Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease., Provide behavioral/emotional support and supervision for those with Dementia and Alzheimer's., Follow infectious control procedures., Record patient's temp, resp, blood pressure, pulse and glucose levels., Assist patients in daily routines., Ensured well being and safety of patients., Assisted residents with bathing, dressing, feeding, lifting and transferring., Bed making., 2015
- Wagga Wagga Rural Referral Hospital - Short Stay, Record patients temp, resp, blood pressure, pulse and glucose levels., Assist patients with bathing, feeding, dressing., Provide behavioral/emotional support to patients., Bed making., Catheter care., Wound dressing., Cannula care (removal)., Handover sheets., 2016
Personal Information
Date of Birth: 03/27/99
References
- Tania Burgess, 0400 429 476
- April whicker , 0432 516 913
Hobbies and Interests
- Touch football
- Running
- Walking the dog
- Travelling
- Spending quality time with my family
- Going camping
- Hikes with the family
Achievements And Awards
- Completing my certificate 3 in health acute care (AIN)
- Year 10 certificate (ROSA TEST)
- Sports award
- RSA and RCG certificates
- Cert 3 in hospitality
- WHS and hygiene certificate
- First AID certificate and CPR
- RSA and RCG
- Cert 11 in Retail
- Barista course
Personal Qualities
- Willing to learn new skills and will always follow instructions
- Self-motivated with a positive attitude
- Able to work individually and as a team member
- A quick learner and good at following instructions
- Well-presented and groomed
- Dependable and reliable
- Strategic thinker in all kinds of situations
- Planning and organizing
Timeline
Studying - diploma of counseling
Healthcourse Australia
07.2023 - Current
Diploma - Diploma of Counseling
Healthcourse Australia
06.2023 - 03.2026
Assistant in nursing
Loretta home of compassion
09.2020 - 08.2021
Cleaning Staff
Coles
11.2019 - 03.2021
Teys - offal room
Teys
06.2019 - 12.2019
Short Stay
Wagga Wagga Rural Referral Hospital
01.2016 - 02.2016
First Aid - First Aid
TAFE
03.2015 - 03.2015
High Care
Caloola Court - Baptists Care
01.2015 - 02.2015
Cleaning
Private cleaning company
03.2014 - 06.2015
Cert III HSA - Respond effectively to behaviours of concern, Maintain high standard of client service, Contribute to effective workplace relationships, Support individual health and emotional well being
Tafe Riverina Intstitute
Year 10 Certificate - English, Maths, Biology, P.E, Careers
Coolamon Central School