DONNA ROGERS
7 Yaraandoo Street Gulgong,NSW
Summary
I am interested in working in an industry where I can begin a successful career path. I am highly motivated willing to obtain employment that will utilise my skills and experiences which will provide me the opportunity for growth and advancement. I am willing to undertake any courses or training to improve my knowledge to improve my employment opportunities.
Overview
32
32
years of professional experience
Work History
STUDYING CERT 3 COMMUNITY SERVICES
Tafe Nsw
03.2023 - 11.2023
STUDYING CERT 1V HOSPITALITY
Tafe Nsw
05.2022 - Current
Bar Staff
Wellington Soldiers Memorial Club
12.2021 - 04.2022
- Service
- Functions/ Event Planner – Parties, Funeral Wakes, Meetings
- Gambling outlets – Keno, Poker Machines, TAB
- Answering calls
- Administration
Customer Service
Federal Hotel, Cleaning
10.2020 - 03.2021
- Waitressing
- Food Preparation
- Gambling Outlet
Customer Service
Deniliquin RSL Club
01.2018 - 01.2019
- Functions/ Event Planner –Bingo, raffles, Parties, Funeral Wakes, Meetings
- Answering calls
- Administration
Customer Service
Barista, Cardwell RSL Club
01.2015 - 01.2016
- Waitressing
- Cash Handling
- Food Prep
- Cleaning
Customer service
KAI SUNG Chinese Restaurant
01.2014
- Cash handling
- Taking orders over the phone
- EFTPOS facilities
Front Desk
Gulgong Pioneer Museum
01.1996 - 01.2014
- Meeting and greeting members of public
- Cash handling
- Phone enquires
- Phone and general booking
- EFTPOS
- Open & Closing of museum
Call Centre
Samsung Electronics Homebush
01.2007 - 01.2009
- Customer Service - receive inbound telephone calls in relation to customer services placing orders, product inquiries, quotes, return, and problem solving
- Maintaining, completing and ensuring relevant documents are accurate and kept up to date in addition to supporting addition to supporting the Call Centre Telesales Team (outbound calls) when required in relation to specific
- Sales /marketing activities.
Gulgong District Hospital
01.2006 - 01.2007
- Assisting patients and community members with mobility
- Ensure patients safety
- Assist with organising of varies games/ activities with patients
- Meal prep and delivery
Concord General Hospital
01.1992 - 01.1997
- Administration Duties
- Filing
- Patient Enquires
- Updating Medical Records
- Updating Patient Files
- Creating and organising patient files
- Use of relevant Computer data system
- Accounts and Receipts all correspond
- Phone enquires
- Corresponding to overseas patients
- Medicare & Veteran affairs patients
Education
Certicate 111 - Community Services
TAFE NSW
Wellington, NSW11.2023
Certificate IV - Hospitality
TAFE NSW
Wellington2025
Certificate III in Hospitality -
TAFE NSW
2011
RSA & RCG – -
TAFE NSW
2019
Supervisor Development Program -
TAFE NSW
Skills
- Respectful, Caring and Honest
- Great communication skills
Additional Information
- Great Listener , Excellent ability to work in a Team Environment Can Work Unsupervised Honest and Reliable Punctual Team Player Adapt to any Given Situation
REFEREES
Marsha Hill
Joblink Employment Welleington
MOB: 0437115847
Coleine King
Cardwell RSL Club
MOB: 0423538946
Ruth Govett
HR Deniliquin RSL
MOB: 0429356585
John Dolbel
Wellington Soldiers Club
0427240362
Timeline
STUDYING CERT 3 COMMUNITY SERVICES
Tafe Nsw
03.2023 - 11.2023
STUDYING CERT 1V HOSPITALITY
Tafe Nsw
05.2022 - Current
Bar Staff
Wellington Soldiers Memorial Club
12.2021 - 04.2022
Customer Service
Federal Hotel, Cleaning
10.2020 - 03.2021
Customer Service
Deniliquin RSL Club
01.2018 - 01.2019
Customer Service
Barista, Cardwell RSL Club
01.2015 - 01.2016
Customer service
KAI SUNG Chinese Restaurant
01.2014
Call Centre
Samsung Electronics Homebush
01.2007 - 01.2009
Gulgong District Hospital
01.2006 - 01.2007
Front Desk
Gulgong Pioneer Museum
01.1996 - 01.2014
Concord General Hospital
01.1992 - 01.1997
Certicate 111 - Community Services
TAFE NSW
Certificate IV - Hospitality
TAFE NSW
Certificate III in Hospitality -
TAFE NSW
RSA & RCG – -
TAFE NSW
Supervisor Development Program -
TAFE NSW
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