Aimen Abdelrhman
Tarneit,Victoria
Summary
experienced and energetic team member who has mainly worked in the customer service area of both retail and fast food. Well trained in talking and greeting customers and leaving them satisfied, Confident and can work independently and as a team member, Very organised and very reliable.
Overview
3
3
years of professional experience
Work History
Pick Packer
Labour Solution Group
09.2023 - 12.2023
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
- Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Assisted in the recruitment, training, and supervision of new warehouse employees, fostering a high-performance team culture.
Team Member
Kmart
06.2022 - 12.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Fast Food Worker
McDonald's
11.2020 - 12.2021
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
- Processed orders, service requests and applied information to customers.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Contributed to team efforts in meeting sales goals through upselling promotional items and upsizing meal options.
Education
High School Diploma -
Tarneit Senior College
Tarneit, VIC11.2023
Skills
- Customer Service
- Cash Handling
- communication
- problem solving
- critical thinking
- organised
- adaptability
- quick learner
- attention to detail
- computer skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Tigrinya
Professional Working
Timeline
Pick Packer
Labour Solution Group
09.2023 - 12.2023
Team Member
Kmart
06.2022 - 12.2022
Fast Food Worker
McDonald's
11.2020 - 12.2021
High School Diploma -
Tarneit Senior College
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