Summary
Overview
Work History
Education
Skills
Additional Information
take 5 puzzles
Work Availability
Quote
Timeline
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Aimy Myers

Aimy Myers

North Kellyville,NSW

Summary

Dear Employer Hi my name is Aimy Myers and I have worked in retail for 4 years. And admin for 2 years. I previously worked from probe group cx fulltime as ato agent However I had to move back to Sydney . I’m looking for Monday-Friday position I previously worked for Costco online and I worked for coles for 4 years . I have a huge passion for customer service. I’m motivated , reliable and keen to work for your company . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Customer Service-Ato Agent

PROBE CX
03.2023 - 08.2023
  • I previously worked for probe group cx as ato agent over the phone , we help customers with tax enquires , linking codes , updating files , checking on progress of returns and assist with tax needs for businesses and tax agents and clients.
  • I am business trained for Business

Member Care Specialist

Costco Wholesale Corp
07.2022 - 09.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Client Advisor

Amplifon
02.2021 - 01.2022
  • Admin work, answering phones, repairs for hearing aids
  • Hearing tests, filing, booking appointments, confirming appointments
  • Customer care
  • Cleaning / sanitize the clinic

Checkout assistant

  • Customer Service - Customer Enquiries - Cash Handling - Stock Take - Stocking
  • Shelves - Tabaco sales - Answering Phones - Trained in Customer Service role

Customer Service Assistant

Coles
01.2011 - 01.2013

Customer service Representative

Domino's Pizza
01.2005 - 01.2005
  • Taking orders over the phone & in store -Stock Management -Clean Work Stations - Maintaining WHS
  • Standards

Receptionist

Quakers Hill Medical Centre
01.2003 - 01.2003
  • Patient Care - Data entry- Telephone Customer Service- Booking Management

Education

No Degree -

Skills For Work Certificate 2
Gosford, NSW
07.2010

Advanced Barista Certificate - Barista

Coffee Academy
Gosford, NSW
04.2010

Certificate I in Information in technology - Certificate 1 Information Technology

Often Take
Gosford, NSW
07.2008

Diploma - Design And Apply Makeup For Photography

Makeup Academy
Merrylands, NSW
02.2004

Skills

  • Customer Service focused
  • Cash & Money Handling
  • Professional Manner
  • Reliable and Trustworthy
  • Ability to work under pressure
  • Work well in a Team Environment
  • Cold Calling
  • Microsoft Office
  • Administrative Experience
  • Understanding Customer Needs
  • Call Center Operations
  • Customer Information Databases
  • Telemarketing Expertise
  • Agent Support

Additional Information

  • Willing to relocate to: Kellyville NSW, Personal Details , Eligible to work in Australia: Yes

take 5 puzzles

I love the take 5 puzzles , i do the crosswords and my fav puzzle is the letter fill puzzle . it definitely challenges me and i love challenging myself daily 


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel

Timeline

Customer Service-Ato Agent

PROBE CX
03.2023 - 08.2023

Member Care Specialist

Costco Wholesale Corp
07.2022 - 09.2022

Client Advisor

Amplifon
02.2021 - 01.2022

Customer Service Assistant

Coles
01.2011 - 01.2013

Customer service Representative

Domino's Pizza
01.2005 - 01.2005

Receptionist

Quakers Hill Medical Centre
01.2003 - 01.2003

Checkout assistant

No Degree -

Skills For Work Certificate 2

Advanced Barista Certificate - Barista

Coffee Academy

Certificate I in Information in technology - Certificate 1 Information Technology

Often Take

Diploma - Design And Apply Makeup For Photography

Makeup Academy
Aimy Myers