Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aisha Sullivan

Wellington,NSW

Summary

Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted adviser goes extra mile to help individuals succeed. Willing to undertake training for new employment opportunities, willing to undertake all requirements necessary to not only meet employers expectations but exceed them.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Job Coach

BEST Employment
01.2023 - Current
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
  • Assisted clients in building successful job search strategies.
  • Kept detailed records of individual histories, scores and documents.
  • Worked with job seekers to determine job targets based on skills and personality.
  • Mentored junior staff on compliance, procedural and performance strategies.

Pharmacy Assistant

Chemist Warehouse
03.2021 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.

Waitress

The Grand Hotel
07.2020 - 10.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Team Member

Woolworths
02.2020 - 10.2020
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained safety with COVID 19 procedures ex. hand sanitiser, wiping trolleys, counting amount of customers that entered and exited to stay within government guidelines.

Barista/Customer Service Representative

McDonald's
02.2019 - 05.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

Education

High School Diploma -

Canobolas Rural Tech High School
Orange, NSW
10.2022

Skills

  • Skill Development
  • Confidential Services
  • Administration Collaboration
  • Self-Motivated
  • Attention to Detail
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Written Communication

Certification

  • Current Employee Police Check
  • Current Working With Children Check

Modules Completed:

  • Servicing Vulnerable Cohorts
  • Information Exchange and Privacy
  • Capability: Mental Health Awareness
  • Servicing Culturally and Linguistically Diverse Job Seekers
  • Workforce Australia - Fraud
  • Workforce Australia - Employability Skills Training
  • Workforce Australia - Career Transition Assistance

Timeline

Job Coach

BEST Employment
01.2023 - Current

Pharmacy Assistant

Chemist Warehouse
03.2021 - Current

Waitress

The Grand Hotel
07.2020 - 10.2020

Team Member

Woolworths
02.2020 - 10.2020

Barista/Customer Service Representative

McDonald's
02.2019 - 05.2020

High School Diploma -

Canobolas Rural Tech High School
Aisha Sullivan