Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Aislinn Cotterill

Melbourne

Summary

Business Administration/Nursing Student in her final year of study with solid experience in a customer-service oriented environment and, in-supporting business operations and contributing to project success. I am known for my reliability and adaptability, with an excellent ability to learn and apply new skills. Throughout the journey of my studies I have developed strong foundational skills in human resources, marketing, finance, change management, data and information management and organisational sustainability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Educator

Camp Australia
10.2023 - Current
  • Collaborated with adults and children to provide safe and educational experience.
  • Supervised children's activities, ensuring safety and engagement throughout daily routines.
  • Developed age-appropriate learning materials that enhanced cognitive and social development.
  • Maintained accurate records of children's progress, facilitating personalized learning approaches.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provided support and guidance to children in conflict resolution.
  • Encouraged children's emotional and social development.
  • Communicated with children in an empathetic and age-appropriate manner

Online Personal Shopper

Woolworths
08.2022 - 05.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Picked quality and accurate items for a Number of daily customer orders.
  • Conferred with customers to understand needs and make targeted recommendations.
  • Worked cohesively as part of a team.

Front End Team Member

Woolworths
08.2022 - 05.2023
  • Accepted payments, returned change and issued receipts.
  • Kept front end areas clean and organized for professional appeal to customers.
  • Maintained current understanding of promotional ads and seasonal offerings.
  • Managed customer concerns and responded to questions concerning our products.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and a created positive impression of the business.
  • Managed efficient cash register operations using a POS system.

Administration Assistant

COTTCORP PTY LTD
01.2020 - 12.2021
  • Greeting callers and handling questions directly or replying after following up with the Managing Director.
  • Processing incoming & outgoing mail and packages.
  • Purchasing office stationary and supplies online.
  • Planning and coordinating Managing Directors travel by booking domestic flights, hotel rooms and hire cars.
  • Organizing and maintaining filing by coordinating, archiving and purging files.
  • Assisting in communications by taking and making telephone calls, reviewing and prioritizing mail (letters & emails) and composing and typing correspondence.
  • Updated details in the company database by keying in customer contacts and delivery dates.

Education

Bachelor of Nursing/Business Administration -

Australian Catholic University
Melbourne, VIC
12-2025

Victorian Certificate of Education -

Donvale Christian College
12.2021

Skills

  • Customer relations
  • Team collaboration
  • Problem-Solving
  • Telephone etiquette
  • Proficient in Microsoft Outlook
  • Proficient in Microsoft Excel
  • Proficient in Microsoft Word
  • Effective Multitasking
  • First Aid and CPR Trained
  • Proactive
  • Independent

Accomplishments

- Faculty Commendation from Australian Catholic University (2025)

- Letter of Recognition from the National Head of Peter Faber Business School (2022)

Certification

  • Working with children's check
  • NDIS workers clearance
  • First Aid and CPR from CPR First Aid - HLTAID009, HLTAID010, HLTAID011
  • Microsoft Office Specialist: Excel Associate (Office 2019)
  • Three COVID-19 vaccinations

Timeline

Educator

Camp Australia
10.2023 - Current

Online Personal Shopper

Woolworths
08.2022 - 05.2023

Front End Team Member

Woolworths
08.2022 - 05.2023

Administration Assistant

COTTCORP PTY LTD
01.2020 - 12.2021

Victorian Certificate of Education -

Donvale Christian College

Bachelor of Nursing/Business Administration -

Australian Catholic University

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Aislinn Cotterill