Ajaya Thapa
Sydney
Summary
Detail-oriented Junior Reporting Analyst with a strong foundation in data manipulation, analysis, and data visualization. Proficient in using tools such as Excel, SQL, and Tableau to gather, clean, and interpret large datasets. Adept at identifying trends and insights to support decision-making and improve business processes. Strong problem-solving skills, a keen eye for detail, and a passion for transforming complex data into actionable insights. Excellent communicator, able to present findings clearly and collaborate effectively with cross-functional teams.
Overview
3
3
years of professional experience
Work History
Junior Reporting Analyst
Extratech Visa Services
11.2024 - Current
- Analyzed and organized data using Pivot Tables, charts, and advanced formulas to derive insights
- Extracted, manipulated, and queried data from databases using SQL to generate actionable insights
- Built data visualizations and dashboards to provide insights into business operations and customer engagement
- Utilized Tableau to create interactive dashboards to track visa applications and delays
- Collaborating with team members to gather requirements and to develop custom reports
- Conducting data validation to identify data discrepancies and ensure data integrity
Administration Officer
Icon Cancer Centre
11.2021 - 11.2024
- Provided comprehensive secretarial and administrative support to staff and doctors, including managing calendars, preparing documents, and coordinating office operations
- Processed Medicare claims accurately and efficiently, ensuring compliance with insurance guidelines and regulations, and following up on claims to ensure timely reimbursement
- Managed office technology, including setting up computers, printers, and other equipment, ensuring that all systems were operational and supported office functions
- Responded to patient inquiries via phone and in-person, resolving complaints and providing assistance with scheduling, billing, and other administrative concerns
Education
Bachelor - Business Information System
AIHE
Skills
- Data Analysis & Reporting: SQL, Excel, Tableau, Power BI
- Business Intelligence Tools: Power BI, Tableau
- Database Management: SQL Server, Data Cleaning & Transformation, Data Validation and Management, Data warehousing, OLAP, OLTP
- Client Reporting & Presentation: Communicating insights to internal stakeholders
- Process Improvement: Identifying efficiencies and optimizations in data reporting processes
- Soft Skills: Stakeholder management, Attention to detail, Problem-solving, Teamwork and Collaboration
Timeline
Junior Reporting Analyst
Extratech Visa Services
11.2024 - Current
Administration Officer
Icon Cancer Centre
11.2021 - 11.2024
Bachelor - Business Information System
AIHE
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