Akhi Das
Fortitude Valley,QLD
Summary
Dynamic professional with proven organization and time management skills, honed at Sheba Diagnostic Center. Successfully enhanced customer satisfaction as a Customer Service Representative at Polash Enterprise by resolving complex issues and providing effective product demonstrations. Adept at front desk operations and maintaining attention to detail, ensuring seamless communication and operations.
Overview
3
3
years of professional experience
Work History
Receptionist
Sheba Diagonistic Center
03.2024 - 07.2025
- Managed multi-line phone system, ensuring timely responses to calls and inquiries.
- Greeted visitors warmly, enhancing first impressions of office environment.
- Scheduled appointments and maintained calendar for staff, optimizing daily operations.
- Processed incoming and outgoing mail, facilitating efficient communication flow.
Customer Service Representative
Polash Enterprise,
03.2022 - 02.2024
- Assisted customers with product inquiries and resolved issues promptly.
- Processed sales transactions accurately using POS systems.
- Collaborated with team members to meet sales targets consistently.
- Provided product demonstrations to educate customers on features and benefits.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
Education
Higher Secondary Certificate -
Dakshin Surma Govt College
Bangladesh ,sylhetSkills
- Organization skills
- Time management
- Front desk operations
- Attention to detail
- Problem-solving
Languages
English
Professional Working
Timeline
Receptionist
Sheba Diagonistic Center
03.2024 - 07.2025
Customer Service Representative
Polash Enterprise,
03.2022 - 02.2024
Higher Secondary Certificate -
Dakshin Surma Govt College