Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Akhi Das

Fortitude Valley,QLD

Summary

Dynamic professional with proven organization and time management skills, honed at Sheba Diagnostic Center. Successfully enhanced customer satisfaction as a Customer Service Representative at Polash Enterprise by resolving complex issues and providing effective product demonstrations. Adept at front desk operations and maintaining attention to detail, ensuring seamless communication and operations.

Overview

3
3
years of professional experience

Work History

Receptionist

Sheba Diagonistic Center
03.2024 - 07.2025
  • Managed multi-line phone system, ensuring timely responses to calls and inquiries.
  • Greeted visitors warmly, enhancing first impressions of office environment.
  • Scheduled appointments and maintained calendar for staff, optimizing daily operations.
  • Processed incoming and outgoing mail, facilitating efficient communication flow.

Customer Service Representative

Polash Enterprise,
03.2022 - 02.2024
  • Assisted customers with product inquiries and resolved issues promptly.
  • Processed sales transactions accurately using POS systems.
  • Collaborated with team members to meet sales targets consistently.
  • Provided product demonstrations to educate customers on features and benefits.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.

Education

Higher Secondary Certificate -

Dakshin Surma Govt College
Bangladesh ,sylhet

Skills

  • Organization skills
  • Time management
  • Front desk operations
  • Attention to detail
  • Problem-solving

Languages

English
Professional Working

Timeline

Receptionist

Sheba Diagonistic Center
03.2024 - 07.2025

Customer Service Representative

Polash Enterprise,
03.2022 - 02.2024

Higher Secondary Certificate -

Dakshin Surma Govt College
Akhi Das