Akhila Sunderaj
North Ryde,NSW
Summary
To seek and maintain a part-time position whilst being an MBA student that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
IT Support Engineer
Capgemini And HCL
06.2015 - 09.2023
- Used ticketing systems to manage and process support actions and requests.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Promoted efficiency among departments with prompt resolution of system issues.
Education
MBA - General Studies
Macquarie University
Sydney, NSW09.2025
Master of Science - Information Technology
Vellore Institute of Technology
India06.2019
Bachelor of Science - Microbiology
Dr.N.G.P Arts And Science College
India06.2015
Skills
- Hospitality and Accommodation
- Teamwork and Collaboration
- Goal-Driven
- Customer Understanding
- Effective Communicator
- Reviewing Resumes
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Full Professional
Hobbies
· I love sketching about beaches and their serenity. I am close to nature and trees
· I love dancing and cooking
Timeline
IT Support Engineer
Capgemini And HCL
06.2015 - 09.2023
MBA - General Studies
Macquarie University
Master of Science - Information Technology
Vellore Institute of Technology
Bachelor of Science - Microbiology
Dr.N.G.P Arts And Science College
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