Akram Idris
Dandenong North,Australia
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Call Center Representative
Acquire BPO
07.2021 - 11.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Warehouse Worker
Amer Sports
04.2022 - 09.2022
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Assembled pallets and crates for secure transportation of materials.
Truck Jockey
Salvos Stores
06.2021 - 03.2022
- Achieved a high level of customer satisfaction through proactive communication regarding potential delays or issues during transit.
- Streamlined loading and unloading processes, resulting in reduced wait times at distribution centers.
- Improved delivery efficiency by skillfully navigating routes and maintaining optimal travel times.
- Assisted in warehouse operations when needed, increasing overall team productivity.
Delivery Driver
Fruitastic
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Education
High School Diploma -
Mt. Hira College
Keysborough, VIC11-2019
Skills
- Valid Drivers License
- Attention to Detail
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
Superannuation
Australian Super, STA0100AU, 65 714 394 898
Workreferences
- Walid, 0413 282 510, Warehouse Operations Manager
- Simon, 0423 536 838, Holmesglen Teacher (Chadstone Campus)
- Caitlyn, 0418 495 912, Horner Recruitment Agency Consultant
Phone
- Landline, (03) 97950729
- Mobile, 0469398911
Taxfilenumber
645 541 001
Personal Information
- Hobbies: Enjoy meeting new people., Enjoy working in group activities., Enjoy providing a helping hand to individuals around me.
- Date of Birth: 12/11/01
Timeline
Delivery Driver
Fruitastic
03.2024 - Current
Warehouse Worker
Amer Sports
04.2022 - 09.2022
Call Center Representative
Acquire BPO
07.2021 - 11.2021
Truck Jockey
Salvos Stores
06.2021 - 03.2022
High School Diploma -
Mt. Hira College
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