Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Akshat Singh

Lidcombe,Australia

Summary

A creative and enthusiastic first year IT student in Macquarie University seeking part time / casual role. Versatile employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

2
2
years of professional experience

Work History

Supermarket Employee

Woolworths
09.2023 - Current
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Communicated with customers and staff politely and professionally to uphold store standards.

Restaurant Team Member

Mr. Shawarma
08.2023 - 09.2023
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cleaned and organized kitchen, dining and service areas.

RESTAURANT SUPERVISOR

Kuduk Chicken
07.2022 - 04.2023
  • Organized venues, budgets, guest lists, catering and event timelines
  • Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs
  • Worked in cooperation with front and back of house staff to ensure smooth operations
  • Updated computer systems with new pricing and daily food specials
  • Developed and implemented strategies to enhance team performance, improve processes and boost results
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty
  • Identified and addressed customer complaints to promote satisfaction and loyalty

RETAIL ASSISTANT

Calvin Klein
01.2022 - 06.2022
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Engaged with customers and recommended products based on needs and requests
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
  • Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation
  • Cleaned shelves, counters and tables to maintain organized store
  • Computed purchases and received and processed cash or credit payment
  • Maintained tidy and organized store environment to comply with cleanliness standards
  • Greeted customers, helped locate merchandise, and suggested suitable options

Education

Masters in Information Technology - Cybersecurity

Macquarie University
Sydney, NSW
07.2025

Bachelor of Science - Information Technology

Amity University
India
11.2022

Skills

  • Records Maintenance
  • Microsoft Word Knowledge
  • Quality Assurance
  • Meeting Sales Goals
  • Payment Processing
  • Returns and Exchanges
  • Sales and Promotions
  • Health and Safety Standards
  • Safety Training
  • Customer Service
  • Kitchen Staff Supervision
  • Inventory Control
  • Cash Handling
  • Team Collaboration
  • Time management
  • Bagging groceries

Languages

English
Hindi
Nepali

Timeline

Supermarket Employee

Woolworths
09.2023 - Current

Restaurant Team Member

Mr. Shawarma
08.2023 - 09.2023

RESTAURANT SUPERVISOR

Kuduk Chicken
07.2022 - 04.2023

RETAIL ASSISTANT

Calvin Klein
01.2022 - 06.2022

Masters in Information Technology - Cybersecurity

Macquarie University

Bachelor of Science - Information Technology

Amity University

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Akshat Singh