Akshay Khanna
Dehradun,India
Summary
Achieved consistent career growth and driven to secure a challenging role within a progressive organizations that fosters continuous learning, innovation, and professional development, providing opportunities for significant career advancement and growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Retail Branch Manager
ICICI Bank Ltd
Dehradun, India
06.2023 - Current
- Presently working with ICICI Bank Ltd as a Retail Branch Manager from 21st June 2023.
Deputy Branch Manager
AU Small Finance Bank Ltd
01.2022 - 06.2023
- Worked as a Deputy Branch Manager with AU Small Finance Bank Ltd from 13th January 2022 to 20th June 2023.
Deputy Branch Manager
IndusInd Bank Ltd
07.2019 - 01.2022
- Worked as a Deputy Branch Manager with IndusInd Bank Ltd from 15th July 2019 to 03rd January 2022.
Customer Service Officer
Axis Bank Ltd
12.2017 - 07.2019
- Worked as a Customer Service Officer with Axis Bank Ltd from 21st December 2017 to 4th July 2019.
Officer
YES Bank Ltd
10.2014 - 12.2017
- Worked as an officer with YES Bank Ltd from 16th October 2014 to 19th December 2017.
ATM Coordinator
ADFC for HDFC Bank Ltd
10.2012 - 10.2014
- Worked as an ATM Coordinator in ATM Channel with ADFC for HDFC Bank Ltd from 16th October 2012 to 15th October 2014.
Process Trainer
Aircel Inbound Process with SPANCO BPO Services Ltd
Dehradun
09.2012 - 10.2012
- Worked as a Process Trainer in Aircel Inbound Process with SPANCO BPO Services Ltd, Dehradun from 5th September 2012 to 15th October 2012.
Recruiter
NET CONSULTING INTERNATIONAL
Dehradun
08.2008 - 12.2008
- Worked with NET CONSULTING INTERNATIONAL, Dehradun as Recruiter.
Education
M.B.A - Finance & Banking
SYMBIOSIS CENTRE OF DISTANCE LEARNING, (SCDL)
PUNE01.2017
M.A - Economics
SHRI DEV SUMAN VISHWAVIDHAYALAYA
01.2016
M.Com - undefined
D.A.V (PG) COLLEGE
DEHRADUN01.2014
B.Com - undefined
D.A.V (PG) COLLEGE
DEHRADUN01.2011
Intermediate - undefined
JASWANT MODERN SR.SEC
DEHRADUN01.2008
High-School - undefined
JASWANT MODERN SR.SEC
DEHRADUN01.2006
Skills
- Spearheaded the design and execution of integrated marketing and compliance strategies, delivering a 15% compound annual growth rate (CAGR) in sales over two consecutive years, while maintaining impeccable compliance standards, as evidenced by outstanding audit results
- Successfully managed multiple cross-channel campaigns, including digital marketing, social fraud awareness, door-to-door outreach and cold calling initiatives, yielding significant enhancements in customer acquisition and retention metrics
- Defined and delegated tasks to team members, ensuring seamless execution of key responsibilities, including:~ Cash management and reconciliation~ Inward and outward clearing operations~ Salary processing and disbursement~ Customer service and support~ Customer feedback collection and analysis- Authorization and approval processesThrough effective task delegation, ensured efficient workflow, enhanced productivity, and improved overall team performance
- Managed regional MIS and provided support to Internal Audit department on an as-needed basis
Certification
- IRDA certified in the year 2019.
- Completed one-year Advanced Diploma in Computer Applications (ADCA). (Microsoft Office, Basics, C, C++, Adobe Photoshop etc.)
Additional Information
Completed a one-year Advanced Diploma in Computer Applications from Rashtriya Vidyalaya of Technology (RVT), enhancing my skills in computer systems, software applications, and technology.
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Retail Branch Manager
ICICI Bank Ltd
06.2023 - Current
Deputy Branch Manager
AU Small Finance Bank Ltd
01.2022 - 06.2023
Deputy Branch Manager
IndusInd Bank Ltd
07.2019 - 01.2022
Customer Service Officer
Axis Bank Ltd
12.2017 - 07.2019
Officer
YES Bank Ltd
10.2014 - 12.2017
ATM Coordinator
ADFC for HDFC Bank Ltd
10.2012 - 10.2014
Process Trainer
Aircel Inbound Process with SPANCO BPO Services Ltd
09.2012 - 10.2012
Recruiter
NET CONSULTING INTERNATIONAL
08.2008 - 12.2008
M.B.A - Finance & Banking
SYMBIOSIS CENTRE OF DISTANCE LEARNING, (SCDL)
M.Com - undefined
D.A.V (PG) COLLEGE
B.Com - undefined
D.A.V (PG) COLLEGE
Intermediate - undefined
JASWANT MODERN SR.SEC
High-School - undefined
JASWANT MODERN SR.SEC
M.A - Economics
SHRI DEV SUMAN VISHWAVIDHAYALAYA