Akshaya Ramesh Kumar
Unit 2/306 Francis Street Yarraville,VIC
Summary
Dedicated Customer Service providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team and individually to reach personal and business goals. Known for successfully handling escalated customer support issues. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.
Overview
3
3
years of professional experience
Work History
Systems Manager
Infosys
Bangalore, India
10.2022 - 02.2024
- Created system documentation for new and existing applications.
- Managed user accounts, permissions, storage allocations, file transfers and backups.
- Provided technical support for internal staff with network issues or questions.
In-Store Team Member
Dominos
Bengaluru, Karnataka
07.2021 - 05.2022
- Customer Service - Over the phone and in-store.
- Upselling items.
- Processing payments.
- Preparing pizzas and other foods.
- Making dough and preparing food for service.
- General cleaning duties and assisting in store as needed.
Education
Master of Science - Information Technology
Royal Melbourne Institute of Technology
City Campus, Melbourne12-2025
Bachelor of Engineering - Information Science And Engineering
Sapthagiri College of Engineering
08-2022
Skills
- Excellent communication skills
- Ability to multitask and prioritize tasks
- Ability to work independently or as part of a team
- Proficiency in using office equipment
- Strong organizational skills
- Computer Knowledge
Additional Information
I am available to work on the weekends and any shifts on weekdays.
Languages
English
Full Professional
Tamil
Professional
Kannada
Professional
Hindi
Limited
Timeline
Systems Manager
Infosys
10.2022 - 02.2024
In-Store Team Member
Dominos
07.2021 - 05.2022
Master of Science - Information Technology
Royal Melbourne Institute of Technology
Bachelor of Engineering - Information Science And Engineering
Sapthagiri College of Engineering
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