Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Reagan Pillay

Kellyville,NSW

Summary

To be successful and happy in an organization that allows room for growth and individuality. Motivated, dedicated and willing to be part of a vibrant team that can achieve a high standard. Looking for a challenging and new environment to add value by being diligent and not willing to settle for second best,.

Overview

20
20
years of professional experience

Work History

Systems Manager

Greater Sydney Conference Seventh Day Adventist
06.2022 - Current
  • Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and minimise fleet breakdown
  • Wrote and updated operational documentation covering various protocols.
  • Recommended systems improvements to streamline processes and operations for smooth flow.
  • Managed life cycle replacement of inventory/vehicles
  • Manage fleet registration and insurance processes
  • Support Business Managers & Bus Coordinators with fleet accident management and fleet renewal.

Bus Coordinator

Hills Adventist College
01.2017 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Built a network of stakeholders to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.

Bus Driver – Permanent Part Time

Hills Adventist College
01.2016 - Current
  • To uphold the values of the College with exemplary driving providing safe and efficient transport
  • Practicing safe driving skills in order to maintain good operation of vehicles, reduce breakdowns and reduce the likelihood of accidents

Senior Business Analyst

SABC1
08.2008 - 11.2013
  • To continuously monitor and analyze business performance from a content, audience, marketing and competitively viable perspective
  • To interact closely with all departments providing insights that will inform on strategy and implementation
  • To analyze and interpret research findings taking all relevant market information into account highlighting & recommending required solutions and information
  • To liaise with all relevant stakeholders, in order to ensure required information to draw inferences and ensure analysis from 360 degree approach
  • To provide analysis, motivations and recommendations to increase market share and identify sales/marketing opportunities
  • To provide competitor analyses to assist with business strategic decisions
  • To keep up-to-date with new developments, trends, research and intelligence methods, processes and strategies
  • Provide accurate, timeous analysis for business to utilize in channel/brand positioning, scheduling and strategic decision making processes
  • To manage the International content budget of R10 million fully amortising content in order to attract advertising revenue resulting a R3 million profit

English and HSS teacher for grades 7, 8 & 9. Grade 8 Class Teacher.

West Rand SDA Junior Secondary School
05.2005 - 12.2006
  • Sports and events coordinator
  • Successfully coordinated the Fun Day sports events and school concerts.

Sales and Marketing Executive

McCorkell & Associates
07.2004 - 04.2005
  • Being part of a team that was responsible for marketing various software tools
  • This demanding position required persistence and perseverance
  • Targets needed to be reached within specific timeframes
  • Not long after being employed by the company I was appointed Call Centre Manager
  • Although this proved to be extremely challenging, it displayed my leadership abilities as well as my ability to manage people
  • It was an immensely enjoyble experience which resulted in a 90% success rate on all the campaigns worked on.

Education

Masters in Research Consulting Practical -

University of South Africa

Honours in Psychology -

University of South Africa

Bachelors Degree Humanities -

Rand Afrikaans University

Skills

Management – both people and processes

Strategy formulation and operational implementation

Working well in a team environment

Cultural awareness and managing people, on different levels, effectively

Excellent customer service

Professional work ethic with a focus on delivery and attention to detail

Fast learner who appreciates the value of knowledge

Computer skills

Data analysis and insights

Diplomacy and persuasion

  • Report writing

Networking and stakeholder management

Relationship building

References

  • Girzie Vanas, g.vanas@hillsadventist.edu.au, Bus Coordinator, 02 9634 2293
  • Pastor Martin Vukmanic, martin.vukmanic@gmail.com, Kellyville SDA Church Senior Pastor, 0420 226 555
  • Sam Mpherwane, Maijang@sabc1.co.za, SABC1 Head of Channel, +27 11 714 - 5822

Timeline

Systems Manager

Greater Sydney Conference Seventh Day Adventist
06.2022 - Current

Bus Coordinator

Hills Adventist College
01.2017 - Current

Bus Driver – Permanent Part Time

Hills Adventist College
01.2016 - Current

Senior Business Analyst

SABC1
08.2008 - 11.2013

English and HSS teacher for grades 7, 8 & 9. Grade 8 Class Teacher.

West Rand SDA Junior Secondary School
05.2005 - 12.2006

Sales and Marketing Executive

McCorkell & Associates
07.2004 - 04.2005

Masters in Research Consulting Practical -

University of South Africa

Honours in Psychology -

University of South Africa

Bachelors Degree Humanities -

Rand Afrikaans University
Reagan Pillay