Akul Sethi
Summary
Looking to provide high-quality customer service experience in retail industry.
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant
Super Cellars
02.2024 - 04.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
Painting Trades Worker
D'Errico Professional Painters Pty Ltd
09.2022 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Worked holidays and weekends depending on shifting needs of project.
Painting Trades Worker
Chromatic Corp Pty Ltd
11.2021 - 08.2022
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Repaired wall holes and scrapes.
Retail Sales Assistant
Gumnut Cellars And Cafe (Bottlemart)
12.2020 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Improved store appearance with effective merchandising and creative displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Retail Sales Assistant
Monty's Pizza
12.2018 - 12.2020
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Used POS system to process sales, returns, online orders, and gift card activations.
Casual Retail Sales Assistant
Zara Inditex
05.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Certificate of Fashion Styling - Fashion Styling
National Fashion College
Sydney 05.2025 - Current
Diploma 2 - Building And Construction
Australian Health And Management Institute
Parramatta04.2022
Certificate III - Painting And Decoration
Australian Health And Management Institute
Parramatta, NSW06.2020
Skills
- Customer Service
- Restocking skills
- Customer Relations
- Cash Register Operation
- Goal-Oriented
Timeline
Casual Retail Sales Assistant
Zara Inditex
05.2025 - Current
Certificate of Fashion Styling - Fashion Styling
National Fashion College
05.2025 - Current
Retail Sales Assistant
Super Cellars
02.2024 - 04.2025
Painting Trades Worker
D'Errico Professional Painters Pty Ltd
09.2022 - Current
Painting Trades Worker
Chromatic Corp Pty Ltd
11.2021 - 08.2022
Retail Sales Assistant
Gumnut Cellars And Cafe (Bottlemart)
12.2020 - 10.2021
Retail Sales Assistant
Monty's Pizza
12.2018 - 12.2020
Diploma 2 - Building And Construction
Australian Health And Management Institute
Certificate III - Painting And Decoration
Australian Health And Management Institute