Summary
Work History
Education
Skills
Languages
Timeline
Generic

AKUOL AGOUR

Townsville,QLD

Summary

Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.

Work History

Subway Sandwich Artist,

SUBWAYRestaurants
06.2023 - Current
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Customer Service Cashier

SUBWAY Restaurants
06.2023 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

High School Diploma -

TAFE Queensland - Pimlico
Townsville, QLD
07.2027

Skills

  • Menu Memorization
  • Food Preparation
  • Cooking
  • Menu Recommendations
  • Food Service Standards
  • Order Management
  • Product Upselling
  • Quality Control
  • Station Setup

Languages

Arabic
Full Professional
English
Professional Working

Timeline

Subway Sandwich Artist,

SUBWAYRestaurants
06.2023 - Current

Customer Service Cashier

SUBWAY Restaurants
06.2023 - Current

High School Diploma -

TAFE Queensland - Pimlico
AKUOL AGOUR