Dynamic Dealer Principal at Linemac Motors with a proven track record in enhancing customer satisfaction and driving sales growth. Expert in data-driven decision making and operations management, I successfully coordinated marketing initiatives and optimized inventory levels, resulting in improved service efficiency and increased revenue. Passionate about coaching teams to achieve high performance.
Work History
Dealer Principal
14 Years 6 Months
Linemac Motors | 09.2010 - 03.2025
Assessed customer needs to provide tailored vehicle recommendations.
Coordinated dealership operations to enhance customer satisfaction and service efficiency.
Supported marketing initiatives to promote dealership offerings and increase sales visibility.
Managed inventory levels through effective tracking of vehicle stock and sales trends.
Facilitated communication between departments to ensure seamless service delivery to clients.
Researched market trends to inform strategic decisions regarding inventory acquisition and pricing strategies.
Retail Sales Manager
5 Years 4 Months
Sci-Fleet Toyota | 03.2005 - 07.2010
Led training programs to enhance team performance and customer service skills.
Analyzed sales data to identify trends and implement effective merchandising strategies.
Developed promotional campaigns to increase store traffic and boost sales revenue.
Oversaw inventory management processes, optimizing stock levels and reducing shrinkage.
Collaborated with cross-functional teams to ensure alignment on strategic objectives and initiatives.
Mentored staff in sales techniques, fostering a high-performance culture within the team.
Retail Sales Associate
2 Years 6 Months
Linemac Toyota | 11.2002 - 05.2005
Maintained my number 1 national sales ranking for new Toyota
Supported store leadership in implementing new merchandising strategies to improve product positioning.
Provided exceptional services and pleasant shopping experiences to retail customers.
Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Supported store management in planning and executing seasonal promotions and sales events.
Retail Sales Associate
3 Years 6 Months
Fairbairn Toyota | 05.1999 - 11.2002
Achieved number 1 national sales consultant for New Toyota vehicle sales
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Managed product displays, ensuring alignment with marketing strategies and seasonal promotions.
Assisted in inventory management, tracking stock levels and facilitating restocking processes.
Trained new staff on sales techniques and store policies to enhance team performance.
Enlisted Soldier
3 Years
AUSTRALIAN ARMY | 01.1996 - 01.1999
Artillery Signalman Led training programs to enhance skills and operational readiness of unit personnel.
Coordinated logistics for equipment deployment, ensuring timely availability for missions.
Conducted risk assessments to improve safety protocols during field operations.
Mentored junior soldiers, fostering professional development and teamwork within ranks.
Education
High School Diploma
Emerald State High School | Emerald, QLD | 01-1995