Alan Lo
Sydney,NSW
Summary
Results-driven team lead specializing in project management and client communication. Demonstrated success in improving workflow efficiency and promoting team collaboration. Strong ability to deliver projects on time and within budget, ensuring client satisfaction.
Overview
14
14
years of professional experience
Work History
NSW As-Built Team Lead
ServiceStream
Parramatta
10.2018 - Current
- Facilitated team meetings to promote open communication and collaboration among members to create an excellent workplace culture.
- Implemented process improvements that increased workflow efficiency within the team.
- Coordinated project timelines and resources, achieving successful delivery of multiple projects, and ensuring KPIs are well managed.
- Supported manager in developing plans for future projects and initiatives. Also, support the team while the manager is absent.
- Collaborated with departments to streamline processes and enhance interdepartmental cooperation.
- Approached the client and provided support with effective skills and communication.
Network Design Specialist (Design Lead)
Telstra
, NSW
10.2016 - 10.2018
- Perform design on the Telstra HFC network (Layer 2 and 3) by performing an RF signal check and proposing new modifications, together with the civic work required, in order to submit to NBN Co.
- Perform network design on NBN FTTN, FTTB, and FTTC networks (Layer 2 and 3), and also fiber planning.
- Negotiate with the construction team, the land access coordinator, and also the power.
- Monitored ongoing projects to ensure timely completion within budget constraints.
Network Transition Coordinator
Efiniti Telecommunications Services, Macquarie Park
Macquarie Park
07.2014 - 10.2016
- Perform an investigation on the services provided by Telstra that are going to be disconnected based on service numbers and addresses.
- Verify data accuracy using several systems (Google Maps, BUOS, etc.). And internal databases.
- Communicate with the account team and the customer to initiate the migration.
- Monitor the entire migration until the service is migrated and working properly with NBN access.
- Problem solving in different stages throughout the process, such as porting issues.
Network Engineer
Efiniti Telecommunications Services
Macquarie Park
05.2012 - 06.2014
- Design of the core and distribution network (Layer 2) through detailed Engineering Orders (EO) and data load of transmission systems/designs into the network provisioning system.
- Carry out Engineering Studies (ES) as required investigating technical and
commercial merits of a transmission solution these ES's may involve fibre or
microwave radio - Effective scheduling of transmission equipment installations to improve efficiency of network rollouts
- Perform Optus mobile access network design (Layer 2 & 3) which involve
Huawei /Nokia network equipment (2G/3G/4G) in order to prov ide capacity
Education
Bachelor Of Engineering - Telecommunication Engineering
Macquarie University, Sydney
Diploma Of Computing -
Sydney Institution Of Busin Ess And Technology
12-2006
Skills
- Network design and project management
- Process improvement and resource allocation
- Team coordination and client communication
- Effective communication and attention to detail
- Work planning and prioritization
- Good time management
Languages
English
Native/ Bilingual
Mandarin
Native/ Bilingual
Cantonese
Native/ Bilingual
Timeline
NSW As-Built Team Lead
ServiceStream
10.2018 - Current
Network Design Specialist (Design Lead)
Telstra
10.2016 - 10.2018
Network Transition Coordinator
Efiniti Telecommunications Services, Macquarie Park
07.2014 - 10.2016
Network Engineer
Efiniti Telecommunications Services
05.2012 - 06.2014
Bachelor Of Engineering - Telecommunication Engineering
Macquarie University, Sydney
Diploma Of Computing -
Sydney Institution Of Busin Ess And Technology