Alan Rawlinson

• Supervise the installation of type 1,2 and 3 technology- including all FDH, Node cabinets, Pillars and underground and aerial cables.
• Conduct HSE safety audits on our Delivery Partners
• Perform quality audits on installed underground network and customer equipment
• Supervise the installation of all FTTB cabinets including SX48, ISAM 7330 and MX6 type cabinets.
• Good understanding of exchange equipment and patching protocols.
• Atlas accredited
• ACM accredited
• Pit and Pipe accredited
• Confined space accredited
• First aid accredited
• Basic Copper Jointing accreditation
• Defensive Driving
• Supervised field operations teams to complete projects within established timelines.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Resolved customer complaints to maintain satisfaction and loyalty.

• Installation of underground and aerial cables within Greenfield's and Brownfield areas in the Townsville area
• Installation of MDU's in the Fibre footprint of Townsville
• Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
• Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
• Led employee relations through effective communication, coaching, training, and development.

• Understood and followed verbal and written instructions to complete work correctly.
• Worked alongside team to accomplish work goals according to schedule.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained organized and clean work areas at all times on job sites.
• General Labouring duties

Installation of small microwave towers of remote cattle stations in North Qld Area

• Oversaw daily operations of the crew ensuring smooth workflow and timely completion of tasks.
• Monitored workflow to improve employee time management and increase productivity.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

• Manage New Development areas for Telstra including all Pit and Pipe Installations as well as Copper and Optic installation and relocation works,
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues,
• Monitored workflow to improve employee time management and increase productivity.

Erection of Telstra DRCS Microwave Towers in remote Queensland

Installation of Telstra Optic Fibre cable via Ploughing methods with Bulldozers

Depot Manager of 130 staff organising tools and material and personal issues regarding HSE.