Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Chard

Mickleham

Summary

With 15 years of experience across all levels of early childhood education, I bring a proven track record of effective management, strong leadership, and a passion for fostering positive relationships. Known for my easy-going yet driven attitude, I excel in creating a supportive and collaborative environment for both staff and families. I have consistently built strong, trusting relationships with families and educators, ensuring a positive and inclusive learning atmosphere. Committed to maintaining adherence to quality standards, I am dedicated to continuous improvement and providing the highest level of care and education.

Overview

15
15
years of professional experience

Work History

Centre Director

Whiz Kidz Early Learning & Preschool
12.2021 - Current
  • 94 place centre
  • Start up Director, opened our doors with 60% occupancy within the first month
  • Effective in creating and fostering welcoming environments, this also included helping set up our four sister centres from the ground up
  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
  • Positively showcased the children's learning on all our social media platforms for the entire company
  • Demonstrate strong leadership skills in education and management
  • Successfully guiding the team through the centres 1st A&R
  • Ensuring the service is compliant with the Education and Care Services National Law and Regulations and other relevant legislation.
  • Developed strong community relationships to support centre programs.
  • Ensure curriculum decision making contributes to each child’s learning and assist children to enhance their connection with the community, develop wellbeing and confidence as learners and effectiveness as communicator
  • Ensure the service facilitates a play-based learning environment and develops learning programs responsive to children’s ideas, strengths and abilities
  • Led team of educators in creating innovative curriculum that aligned with state standards and promoted each child's success.
  • Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
  • Kept facility in compliance with all applicable standards and laws.
  • Fostered caring and safe environment for children and parents.
  • Fostered an inclusive culture within the centre by promoting diversity awareness among staff members and addressing any discriminatory behaviours swiftly.
  • Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
  • Maximized grant funding opportunities by researching potential sources diligently and submitting well-crafted proposals, securing crucial financial support for centre programs.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well and built strong relationships with families to build connections and nurture relationships.
  • Proficient and confident in using Xplor, Deputy, Co-assemble to drive efficiency and enhance operational processes.

Centre Manager

Lily Patch Early Learning Centre
11.2018 - 12.2021
  • 90 place centre
  • Ensure that interested parents are shown around the centre and appropriate information about the centre is provided e.g fees, ratios, educators, rooms, centre philosophy and policies, etc
  • Work collaboratively with parents in the best interest of each child
  • Ensure parents are informed of the day to day happenings in their child's life e.g
  • Newsletters, posters, information nights, notice boards, StoryPark etc
  • Ensure that new and prospective families are enrolled and orientated to the centre in accordance with the orientation policy
  • Liaise with parents of children attending and encourage their involvement in the program
  • Maintain confidentially at all times
  • Provide support and guidance to parents, as required, in conjunction with the staff and advise parents of support services available to them
  • Oversee the planning, resourcing, and implementation of programs which are developmentally appropriate for children
  • Provide leadership to staff in establishing and maintaining care/education programs which are developmentally appropriate for 0 - 6 year olds
  • Supervise the duties of staff and ensure that appropriate standards in programming and care are maintained at all times
  • Facilitate the professional development of staff e.g staff evaluation forms, seminar evenings, and health and well-being information
  • Orientate new staff and conduct annual staff performance reviews on all permanent staff
  • Conduct Centre-based staff meetings and attend other relevant meetings and in-service courses
  • Train the Assistant Manager and provide opportunities for her to develop the necessary skills and knowledge for the acting Manager role
  • Have knowledge of government legislation, regulations, the National Quality Framework, and industrial awards
  • Ensure that parents complete appropriate enrolment forms and maintain records in accordance with centre policies and licensing regulations
  • Implement policies and procedures of the Approved Provider to ensure the effective delivery of quality child care and the effective and efficient operation of the centre
  • Provide documentation, advice, information, and recommendations on policy, planning, programs, children's development, and resource allocation
  • Facilitate the work of students from the University and TAFE sector in the Centre
  • Ensure parent complaints handled in professional manner where no further involvement from higher management is needed
  • Maintain an extremely low staff turnover percentage
  • 90 place centre

Centre Manager

Eclipse Early Education
10.2017 - 04.2018
  • Company Overview: 119 place centre (Maternity leave cover)
  • 6 months temporary cover
  • Lead a team of 40+ staff upon new company take over
  • Actively encourage the involvement of parents/guardians
  • Induct new and prospective customers, providing service's information
  • Ensure that all parents are aware of how the service operates
  • Welcoming staff and families on a day to day basis
  • Building a great rapport with my Area Manager enabling myself to do the best job I can knowing I have great support and relationship
  • Ensuring that all the day to day jobs are completed, checklists, roll marking etc
  • Extensive knowledge of childcare systems including Kidsoft, Qikkids and Xplor
  • Maintaining a $0 debt
  • Rostering staff accordingly to ratios
  • Ensuring the centre was never out of ratio
  • Built great relationships with my staff and families
  • Meeting monthly/quarterly KPIs
  • Great communication skills
  • Ensuring the centre as a whole abides by company's policies and procedures
  • Confidently guiding the team when a DEEWR visit the service and ensuring we meet each compliance
  • Confidently dealing with family/parent complaints
  • 119 place centre (Maternity leave cover)
  • 6 months temporary cover

Diploma Qualified Room Leader

Eclipse Early Education
05.2015 - 10.2017
  • Be responsible for the delivery of best practice in relation to childcare provision
  • Contribute to the development and implementation of policies and procedures to ensure best practice is prioritized
  • Contribute to the creation, maintenance and improvement of a child centred environment
  • Work closely with the Childcare Manager to ensure the smooth running including management of staff rotation, break and lunch cover
  • Ensure all fellow educators plan and deliver a developmental programme through play suitable to the age and stage of development for each child
  • Monitor and evaluate the impact of the daily routine
  • Ensure that health and safety standards are maintained
  • Maintain appropriate administration records ensuring confidentiality at all times
  • Act up when required for the childcare manager for short periods of time
  • Identify and support staff development through individual and team assessment
  • Participate in supervision, meetings and training as and when required

Diploma Qualified Room Leader

All4Kids
01.2014 - 01.2015
  • Interact and care effectively for the needs of the children including health, hygiene and safety
  • Develop play-based curriculum according to EYLF
  • Co-ordinate sports activities from outside agencies

Diploma Qualified Educator

Penguin Childcare
09.2012 - 01.2014
  • Interact and care effectively for the needs of children, including health, hygiene and safety
  • Develop play-based curriculum
  • Co-ordinate sports/activities
  • Collate monthly newsletter for distribution to the families
  • Preparation of staff memo's
  • Foster relationships with children and parents from diverse cultural backgrounds and build community involvement

Certificate III Assistant, Acting Diploma Qualified Room Leader

Penguin Childcare
01.2010 - 09.2012
  • Diploma qualified Room Leader, 3IC and 2IC
  • Interact and care effectively for the needs of children, including health, hygiene and safety
  • Develop play-based curriculum
  • Co-ordinate sports/activities
  • Collate monthly newsletter for distribution to the families
  • Preparation of staff memo's
  • Foster relationships with children and parents from diverse cultural backgrounds and build community involvement

Education

Diploma of Children's Services -

Practical Outcomes

Certificate III in Children's Services -

Victoria University

Victorian Certificate of Education -

Catholic Regional College

Skills

  • Focused on high quality care of fellow educators, children and families Great relationships with families and fellow educators
  • Excellent communication and interpersonal skills Well-developed multi-tasking skills
  • Curriculum planning

Timeline

Centre Director

Whiz Kidz Early Learning & Preschool
12.2021 - Current

Centre Manager

Lily Patch Early Learning Centre
11.2018 - 12.2021

Centre Manager

Eclipse Early Education
10.2017 - 04.2018

Diploma Qualified Room Leader

Eclipse Early Education
05.2015 - 10.2017

Diploma Qualified Room Leader

All4Kids
01.2014 - 01.2015

Diploma Qualified Educator

Penguin Childcare
09.2012 - 01.2014

Certificate III Assistant, Acting Diploma Qualified Room Leader

Penguin Childcare
01.2010 - 09.2012

Certificate III in Children's Services -

Victoria University

Victorian Certificate of Education -

Catholic Regional College

Diploma of Children's Services -

Practical Outcomes
Alana Chard