Summary
Overview
Work History
Education
Skills
Timeline
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Alana Stronach

upper kedron

Summary

I am a reliable and motivated team member with experience in both customer service and administrative support. Through my work in a bakery and as a receptionist, I have developed strong communication, organisation, and problem-solving skills. I thrive in fast-paced environments, work well under pressure, and take pride in delivering excellent service. My ability to adapt to different roles and responsibilities makes me a versatile and dependable employee.

Overview

1
1
year of professional experience

Work History

Receptionist

Amazon Artistry
10.2024 - Current
  • Greeted clients and visitors, creating a welcoming and professional first impression.
  • Answered and directed phone calls, emails, and inquiries to the appropriate departments.
  • Scheduled and managed appointments, meetings, and bookings.
  • Maintained a tidy and organized reception area.
  • Handled incoming and outgoing mail and deliveries.
  • Assisted with data entry, filing, and basic administrative tasks.
  • Supported colleagues and management with day-to-day office operations.

Bakery Team Member

Flourish Bakery
05.2024 - Current
  • Greeted and served customers in a friendly, efficient manner.
  • Assisted with food preparation, including handling baked goods and light kitchen duties.
  • Operated the cash register, processed transactions, and balanced the till when closing.
  • Restocked shelves and displays to maintain an appealing presentation of bakery products.
  • Ensured hygiene and food safety standards were met at all times.
  • Closed the store in the evenings, including cleaning, securing equipment, and locking up.
  • Worked collaboratively with team members to provide excellent customer service.

Education

Ferny Grove State High School
QLD

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Teamwork
  • Cash Handling & Sales
  • Closing & Responsibility
  • Food Safety & Hygiene

Timeline

Receptionist

Amazon Artistry
10.2024 - Current

Bakery Team Member

Flourish Bakery
05.2024 - Current

Ferny Grove State High School

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Alana Stronach