Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alanna Gillen

Cranbourne,VIC

Summary

Current Studying Student Enrolled Nurse that is an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with reliable time management who is eager to secure entry-level Personal Care Assistant position. Ready to help a team achieve all workloads and to seek and maintain casual position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Team Member

Best&Less
03.2021 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.

Food Truck Crew Member

The Gourmet Tradie Cafe
08.2022 - 01.2023
  • Collaborated with fellow crew members to streamline processes and achieve maximum productivity levels throughout daily tasks.
  • Greeted customers, answered menu questions and responded to complaints.
  • Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
  • Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
  • Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.

KFC Crew Member

KFC Cranbourne North
11.2018 - 03.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.

Education

Diploma - Nursing

Chisholm Institute
Berwick, VIC
04.2025

High School Diploma -

Cranbourne Secondary College
Cranbourne, VIC
12.2021

Skills

  • Cleanliness and hygiene
  • Workplace Safety
  • Reliability and punctuality
  • Customer Engagement
  • Reliable and Responsible
  • Data entry proficiency
  • Strong Communication and Interpersonal Skills
  • Attention to Detail

Certification

Completed Aged Care Placement within Diploma of Nursing Course at Chisholm- Sommerville Gardens [March 2024]


Timeline

Food Truck Crew Member

The Gourmet Tradie Cafe
08.2022 - 01.2023

Store Team Member

Best&Less
03.2021 - Current

KFC Crew Member

KFC Cranbourne North
11.2018 - 03.2021

Diploma - Nursing

Chisholm Institute

High School Diploma -

Cranbourne Secondary College

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Alanna Gillen