Summary
Overview
Work History
Education
Skills
Volunteer Roles
Interests
Timeline
Generic

Alanna Kenny

Cairns,QLD

Summary

With over 8 years of experience in client-facing roles in the hospitality and retail sectors, I’m a passionate and outgoing professional who thrives on building meaningful relationships. I take pride in connecting with customers, understanding their needs, and delivering exceptional service. As a strong team player, I’m dedicated to creating a positive, collaborative environment and always lead by example when it comes to maintaining high standards and safe practices. I’m driven by success, but what really motivates me is making genuine connections and contributing to a great team. Now, I’m looking for a new opportunity where I can continue to grow, build relationships, and find that ideal work/life balance.

Overview

18
18
years of professional experience

Work History

Kitchen Hand/Server

The Gillies Cafe
10.2024 - Current

Hospitality Reception, Catering Coordinator

Coral Coast Catering
01.2019 - Current

Prep food

Serve customers

Plate food

Sales/Customer Service Representative

Dulux Cairns
01.2023 - 06.2024

All-rounder

Kewarra Beach Resort
01.2022 - 04.2023

Housekeeping

Cafe/Restaurant/bar

Reception

Gardening

Overnight watch

Front of House Attendant

The Red Beret Hotel
01.2019 - 12.2021

Kitchen Hand/Server

Kewarra Beach Take Away
01.2016 - 01.2017

Customer Service Attendant

Longevity Cairns and Smithfield
09.2016 - 11.2016

Photographer

Cairns Party Bus
01.2015 - 01.2016

Babysitter

Various Families
01.2007 - 01.2014

Education

Certificate III -

Hospitality

Certificate III -

Disability Care

Certificate III -

Hairdressing

Certificate III -

Child Care

Certificate III -

Tourism

Responsible Service Certification -

Gambling

Responsible Service Certification -

Alcohol

Skills

  • Customer Service and Sales
  • Food and Beverage
  • Communication
  • Problem-Solving
  • Team Builder
  • Compliance
  • Product Sales
  • Organisation
  • Time Management
  • Coordination
  • Building Rapport
  • Financial Acumen
  • Punctual and Reliable
  • Cleaning and Sanitation
  • Workplace Health and Safety
  • Dedicated Work Ethic

Volunteer Roles

  • 01/01/12 - 12/31/13, Cairns Tafe, Food and Beverage Assistant
  • 01/01/11 - 12/31/12, Cairns Tropical Zoo, Assistant Animal Carer
  • 01/01/10 - 12/31/11, St Vincent De Paul, Retail Assistant

Interests

Horticulture, Gardening, Entomology, DIY, Arachnology, Animal Care

Timeline

Kitchen Hand/Server

The Gillies Cafe
10.2024 - Current

Sales/Customer Service Representative

Dulux Cairns
01.2023 - 06.2024

All-rounder

Kewarra Beach Resort
01.2022 - 04.2023

Hospitality Reception, Catering Coordinator

Coral Coast Catering
01.2019 - Current

Front of House Attendant

The Red Beret Hotel
01.2019 - 12.2021

Customer Service Attendant

Longevity Cairns and Smithfield
09.2016 - 11.2016

Kitchen Hand/Server

Kewarra Beach Take Away
01.2016 - 01.2017

Photographer

Cairns Party Bus
01.2015 - 01.2016

Babysitter

Various Families
01.2007 - 01.2014

Certificate III -

Disability Care

Certificate III -

Hairdressing

Certificate III -

Child Care

Certificate III -

Tourism

Certificate III -

Hospitality

Responsible Service Certification -

Gambling

Responsible Service Certification -

Alcohol
Alanna Kenny