Alannah Dennaoui
Melbourne,VIC
Summary
Dynamic retail professional with a proven track record at Forever New, excelling in customer service and teamwork. Skilled in cash handling and inventory management, I consistently enhanced customer experiences and contributed to achieving sales goals. Recognised for training new staff and creating visually appealing product displays to drive promotions.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Experienced with customer service, sales techniques, and product knowledge. Utilises persuasive communication to connect with customers and recommend products. Track record of maintaining organised inventory and supporting team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Forever New
08.2024 - Current
- Assisted customers in locating products and providing information on features and benefits.
- Operated point-of-sale systems for transactions and processed payments accurately.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Sales Worker
Coles Supermarket
06.2022 - 11.2023
- Delivered exceptional customer service to enhance shopping experiences and promote brand loyalty.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing and cash handling.
- Assisted in inventory management by restocking shelves and organizing products according to store layout guidelines.
- Collaborated with team members to maintain cleanliness and organization throughout the sales floor.
- Trained new staff on operational procedures, customer engagement strategies, and safety protocols.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
Education
No Degree - Nursing Practice
La Trobe University
Melbourne, VIC11-2027
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Stocking and receiving
- Money handling
Timeline
Retail Sales Associate
Forever New
08.2024 - Current
Retail Sales Worker
Coles Supermarket
06.2022 - 11.2023
No Degree - Nursing Practice
La Trobe University
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