Summary
Overview
Work History
Education
Skills
Timeline
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Alannah Munn

Yeronga,QLD

Summary

Baker with a customer-focused approach and background accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities with excellent interpersonal and time management skills.

Currently seeking a full-time position that offers a professional challenge and broadens current experience within the hospitality and food industries.

Overview

4
4
years of professional experience

Work History

Apprentice Baker

Bakers Delight
05.2022 - Current
  • Produced consistently high-quality baked goods for customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Resolved customer concerns and answered questions with positive approach and constructive strategies.

Barista and Kitchen Hand

@Beans Cafe
08.2021 - 05.2022
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Used POS system to accurately enter orders and process payments.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory deliveries to minimize product losses and prep for service.

Barista

University Of Southern Queensland Refectory
07.2020 - 12.2020
  • Listened carefully to customer requests and created personalized orders, which improved sales.
  • Controlled a busy line and crowd during peak hours with quick, efficient service while promoting a fun and positive environment.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Personal Assistant to the Owner

Ten Thousand Dreams
12.2019 - 01.2021
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Kept detailed track of household and maintenance inventory.
  • Attended meetings and networking events, took notes and tracked action items.

Education

High School Diploma -

Fairholme College
Toowoomba, QLD
11.2019

Dual Certificate II And III - Hospitality

Aurora Training Institute
Toowoomba, QLD
02.2018

Skills

  • Inventory Reporting
  • Time Management
  • Ability to Adapt
  • Conflict Mediation
  • Coordination Skills
  • Staff Collaboration
  • Negotiation

Timeline

Apprentice Baker

Bakers Delight
05.2022 - Current

Barista and Kitchen Hand

@Beans Cafe
08.2021 - 05.2022

Barista

University Of Southern Queensland Refectory
07.2020 - 12.2020

Personal Assistant to the Owner

Ten Thousand Dreams
12.2019 - 01.2021

High School Diploma -

Fairholme College

Dual Certificate II And III - Hospitality

Aurora Training Institute

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Alannah Munn