Alberto Malighetti
Brisbane,QLD
Summary
Dynamic and dedicated professional with a strong background in customer service and food safety awareness, honed at Bella Napoli. Proven ability to enhance guest experiences through effective order taking and maintaining cleanliness. Recognized for fostering relationships with customers and collaborating with team members to promote service quality and efficiency.
Overview
4
4
years of professional experience
Work History
Food Waiter
Shangri La Hotel
12.2024 - 05.2025
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Bartender
Bartending
11.2022 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Restaurant Waiter
Bella Napoli
05.2021 - 11.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Grape Picker
Farm Service Agency
11.2020 - 03.2021
- Maintained a clean and organized work environment, ensuring tools and equipment were properly stored and cared for after each use.
- Enhanced team performance by collaborating closely with fellow grape pickers and sharing knowledge on best practices.
- Promoted sustainability in the vineyard with responsible use of resources, such as water, energy, and materials.
- Participated in regular training sessions to stay updated on industry trends, safety protocols, and agricultural best practices.
Education
High School - Tourism And Hospitality
ITIS Moretto
Brescia Italy07.2020
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Table setting
- Cash handling
- Problem-solving
- Food safety awareness
Languages
Italian
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Timeline
Food Waiter
Shangri La Hotel
12.2024 - 05.2025
Bartender
Bartending
11.2022 - 11.2024
Restaurant Waiter
Bella Napoli
05.2021 - 11.2022
Grape Picker
Farm Service Agency
11.2020 - 03.2021
High School - Tourism And Hospitality
ITIS Moretto