Effective Student committed to learning, developing skills in Early Childhood Education and Care. To seek and maintain Casual, Part-Time or Full-Time position that offers professional challenges utilizing interpersonal skills and excellent time management. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others. Skilled multitasker with strong work ethic and great teamwork, problem-solving, communication and organisational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
23
23
years of professional experience
Work History
Student Placement
Goodstart Early Learning Centre
05.2023 - 12.2023
Worked in team environment to maintain high levels of productivity.
Developed and maintained organized filing system for records and documents.
Followed Goodstart policies, regulations, dress codes, and schedules.
Participated in lecture classes and asked relevant questions to further solidify learning.
Worked alongside Childcare Educators to further assist learning goals.
Developed age-appropriate activities and crafts to engage children.
Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Provided emotional support and guidance to children during difficult times.
Encouraged children to develop healthy social and emotional skills.
Worked with children to develop good cognitive, physical and language skills.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Introduced children to educational games and activities to boost learning.
Applied positive behaviour management techniques to enhance social interactions and emotional development.
Assisted in potty training and other daily hygiene activities to support child development.
Liaised with parents and guardians to discuss child progress.
Read stories, sang songs and facilitated creative play.
Implemented daily routines and activities to stimulate and engage children.
Provided support and guidance to children in conflict resolution.
Customer Service Assistant
Bunnings Warehouse
03.2017 - 11.2023
Maintained clean and organized work environment to maintain customer safety.
Built strong relationships with customers and colleagues by providing friendly and personable service.
Responded to customer calls and emails to answer questions about products and services.
Collaborated with other departments to guarantee customer satisfaction.
Utilised problem-solving skills to address customer queries and complaints.
Communicated with suppliers to maintain updated information regarding status of current orders.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Processed refunds and exchanges in accordance with company policy.
Worked closely with shift manager to solve problems and handle customer concerns.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked different stations to provide optimal coverage and meet production goals.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Developed strong cooperative relationships with coworkers and managers.
Trained new team members by relaying information on company procedures and safety requirements.
Volunteer
St John Ambulance Australia
11.2000 - 08.2013
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Represented organization positively and professionally while providing community with much-needed services.
Coordinated with different service providers to meet clients' individual needs.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Education
Certificate III - Early Childhood Education And Care
TAFE SA
Mount Gambier, SA
12.2023
Skills
Problem-Solving
Rapport Building
Positive Attitude
Communication skills
Time management
Relationship building
Team-Oriented
Multitasking and Organisation
Coaching and Mentoring
Timeline
Student Placement
Goodstart Early Learning Centre
05.2023 - 12.2023
Customer Service Assistant
Bunnings Warehouse
03.2017 - 11.2023
Volunteer
St John Ambulance Australia
11.2000 - 08.2013
Certificate III - Early Childhood Education And Care