Aleksandra Jacovides

• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Paired rider with equine partner for lessons based on temperament, personality and experience.
• Responded quickly to any emergencies or injuries that occurred in the barn or during lessons and rides.
• Ensured safety protocols were followed at all times during lessons and other activities involving horses.
• Managed the daily care of multiple horses in the barn including feeding, watering, turn out, in, cleaning stalls, paddocks and administering medications as needed.

• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Operated cash registers to process customer payments.
• Provided excellent customer service by responding to inquiries quickly and professionally.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Organized workstations efficiently so that tasks could be completed quickly during peak hours.

• Maintained calm demeanor during high-volume periods and special events.
• Operated cash registers to process customer payments.
• Addressed and resolved customer concerns to maintain brand loyalty.
• Monitored inventory levels of supplies and restocked when necessary.
• Supported highest standards of conduct and service to support company reputation.
• Followed safety procedures while operating machinery such as grinders and espresso machines.

• Actively listened to understand the needs of each individual participant.
• Organized recreational activities such as field trips and sports teams.
• Created an environment that was safe and supportive for all participants in mentoring sessions.
• Greeted visitors, clients and guests in a professional manner.
• Daily duties of caring for the horses
• Entered data into databases accurately and efficiently.

I traveled along side Alycia burton touring america performing equine show events and holding youth camps. This included the media advertisement, data entry for entry, merchandise sales, preparing food and setting up.

• Provided daily care for horses, including feeding, grooming, and exercising them.
• Maintained barns, stalls, paddocks and other horse-related facilities in a clean and safe condition.
• Monitored horses' health on a regular basis and reported any changes or concerns to supervisor.