Summary
Overview
Work History
Education
Skills
Certification
Volunteer & Work Experience
Timeline
Generic

Alektra Paoliello

West Pennant Hills,NSW

Summary

Organised professional with expertise in luxury jewellery sales and social media, demonstrating a strong grasp of brand positioning and high-end client engagement. Proven ability to support daily brand operations while contributing to creative initiatives, excelling in customer communication and workflow efficiency. Detail-oriented with exceptional time management skills, adept at balancing administrative, operational, and creative tasks in dynamic environments. Committed to enhancing brand growth and ensuring seamless, polished customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Consultant & Social Media

Michael Arthur Diamonds
Paddington
10.2024 - 01.2026

- Conducted detailed client consultations to tailor services and enhance satisfaction.

- Prepared accurate and competitive quotations to secure client loyalty.
- Managed social media platforms, increasing engagement through strategic content.

- Developed and issued valuation certificates to ensure transparency and trust.

Online Shopper Team Member

Woolworths
Hornsby
01.2022 - 07.2024
  • Utilising store operated software
  • Communication skills

Waitress

Monday Morning Cafe
Thornleigh
09.2021 - 04.2022
  • Table service and waitressing
  • Practising store hygiene and following COVID-19 safety guidelines

Customer Service Team Member & FSTM

KFC
Pennant Hills
06.2017 - 05.2020
  • Cross certified - trained for front of house & back of house
  • Customer service and assistance

Education

Bachelor of Nutrition Science -

Australian Catholic University
North Sydney
01.2024

Higher School Certificate -

St Ives High School
St Ives
01.2020

Skills

  • Social Media Management
  • Content Planning, Creation & Scheduling
  • Brand Management
  • Crisis Communication & Problem Solving
  • Project & Time Management
  • Written & Verbal Communication
  • Calendar & Schedule Coordination
  • Audience Engagement Strategy

Certification

  • Certificate III in Retail, Australian Apprenticeship Arrangements, 01/01/19-12/31/20
  • Certificate I in Hospitality, NESA Program, St Ives High School, 01/01/17-12/31/18

Volunteer & Work Experience

  • Parramatta Mission, Meals assistance and administration, 01/01/23-12/31/24
  • Sea World Theme Park & Resort Hotel School, QLD, Work Experience, 12/01/18-12/01/18, Three day residential program, Training by Sea World Resorts industry specialists, Practical skills and experience gained in the following departments: Room Service/Mini Bar, Kitchen, Restaurant Services, Porters, Front Office, Housekeeping, Engineering, Stores, Conferences/Banquets, Human Resources & Sales/Events

Timeline

Sales Consultant & Social Media

Michael Arthur Diamonds
10.2024 - 01.2026

Online Shopper Team Member

Woolworths
01.2022 - 07.2024

Waitress

Monday Morning Cafe
09.2021 - 04.2022

Customer Service Team Member & FSTM

KFC
06.2017 - 05.2020

Bachelor of Nutrition Science -

Australian Catholic University

Higher School Certificate -

St Ives High School
Alektra Paoliello