Alessia De Salvo
Australia
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Receptionist Administrator
Aged Care
11.2021 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
Cashier
Supermarket
08.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Erskine Park High School
Erskine Park, NSW12.2020
Skills
- Office Equipment Maintenance
- Guest Relations
- Fee Collection
- Document Scanning and Digitization
- Visitor Access Management
- Document Management
- Customer Service
- Infection control
- Time management
Timeline
Receptionist Administrator
Aged Care
11.2021 - Current
Cashier
Supermarket
08.2020 - 04.2021
High School Diploma -
Erskine Park High School
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