Alessio Rubegni
Noosa
Summary
Dynamic Restaurant Manager with a proven track record at Waterfront Restaurant, excelling in staff training and operational efficiency. Recognized for enhancing customer satisfaction through effective conflict resolution and quality assurance. Adept at menu development and team leadership, fostering a collaborative environment that drives performance improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Waterfront Restaurant
05.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Grappa Restaurant
Restaurant Manager
03.2010 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma of Hospitality Management - Hospitality
Bright College Australia
Wollongong, NSW02-2022
Skills
- Staff training
- Inventory management
- Cash handling
- Customer service
- Team building
- Conflict resolution
- Quality assurance
- Menu development
- Time management
- Effective communication
- Operational efficiency
- Food safety
- Event planning
- Team management
- Staff management
- Operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Organization and prioritization
- Complaint resolution
- Staff scheduling
- Food service background
- Supervisory skills
- Performance improvement
- Pre-shift walk-through
- Order delivery practices
- Food plating and presentation
- Wine history
- Restaurant operations management
- Stable work history
- Problem-solving
- Team leadership
- Coaching and mentoring
- POS terminal operation
- Front of house management
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
Certification
- TIPS (Training for Intervention ProcedureS) Alcohol Certification – Health Communications, Inc.
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
Languages
English
Professional Working
Italian
Native or Bilingual
Interests
- Participate in [sport 1] and [sport 2], as recreational activities to maintain physical fitness
Timeline
Restaurant Manager
Waterfront Restaurant
05.2021 - Current
Grappa Restaurant
Restaurant Manager
03.2010 - 04.2021
Diploma of Hospitality Management - Hospitality
Bright College Australia
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