Alex Jose
Modbury,SA
Summary
Proven team member with 3+ years of experience in the Retail and Customer Service Industry. Adept in improving customer satisfaction and operational efficiency. Demonstrated flexibility and reliability, excelling in sales expertise and money handling. Recognized for training peers and enhancing team performance, significantly contributing to workplace positivity and customer service excellence.
Overview
3
3
years of professional experience
Work History
KFC Team Member
KFC AU
05.2022 - Current
- Kept work areas clean, organised, and safe to promote efficiency and customer safety.
- Learned all required tasks quickly to maximize performance and sales.
- Worked scheduled shifts and remained available to work during co-worker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
McDonalds Team Member
McDonalds AU
06.2021 - 05.2022
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Cert III in Business (Medical Administration) - Business
Adelaide Institute of Business & Technology
Adelaide, SA10-2023
Skills
- Training and Mentoring
- Improving Customer Satisfaction and Experience
- Sales Expertise
- Money Handling
- Quantitative Skills
- Reliability
- Flexibility
- Operational Efficiency
Timeline
KFC Team Member
KFC AU
05.2022 - Current
McDonalds Team Member
McDonalds AU
06.2021 - 05.2022
Cert III in Business (Medical Administration) - Business
Adelaide Institute of Business & Technology
Similar Profiles
Daniela YonDaniela Yon
Au Pair at Cultural Care Au Pair, USA - Au PairAu Pair at Cultural Care Au Pair, USA - Au Pair
Zandré Van WykZandré Van Wyk
Au Pair at Cultural Care Au Pair, USA - Au PairAu Pair at Cultural Care Au Pair, USA - Au Pair
Zuziwe Fezeka Sweetness DlaminiZuziwe Fezeka Sweetness Dlamini
Au Pair/babysitter at Cultural Care Au Pair, USA - Au PairAu Pair/babysitter at Cultural Care Au Pair, USA - Au Pair
Shivam PundirShivam Pundir
Financial Executive at Expert Digital Media Pvt. Ltd.Financial Executive at Expert Digital Media Pvt. Ltd.
Bayan MoshfeghiBayan Moshfeghi
Social Worker at Australian Refugee AssociationSocial Worker at Australian Refugee Association