Alex Latham
East Ballina ,NSW
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at Thai by Night. Expert in cash handling and complaint resolution, I enhanced dining experiences while collaborating with team members to streamline service processes, significantly reducing wait times during peak hours.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Thai by Night
Ballina
03.2023 - 10.2025
- Processed customer transactions with precision to maintain accuracy in cash handling and register operations.
- Assisted customers in product inquiries by providing informed recommendations to enhance dining experiences.
- Maintained a clean and organized cashier area to foster an inviting atmosphere for patrons.
- Collaborated with team members to improve service processes, effectively reducing wait times during busy hours.
Education
Certificate II in Skills For Work And Vocational P -
Ballina TAFE
Ballina, NSW06.2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
Timeline
Customer Service Cashier
Thai by Night
03.2023 - 10.2025
Certificate II in Skills For Work And Vocational P -
Ballina TAFE