Summary

Overview

Work History

Education

Skills

Timeline

Alexa Katis

Sydney,NSW

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer experience whilst also creating a positive team environment.

Overview

2

2

years of professional experience

Work History

Assistant Manager at a Cafe

Cali Press

08.2022 - Current

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cultivated warm relationships with regular customers.
Assisted in training new hires, providing guidance on restaurant standards and best practices.

Reference Number: 0416 640 132

Education

High School Diploma -

International Grammar School

Ultimo, NSW

Skills

Money Handling
Customer Relations
Team motivation
Product and service knowledge
Problem-solving abilities
Work Ethic and Integrity

Organizational abilities
Inventory Management
Sales Strategies
Friendly and outgoing
Certified Barista
Cleanliness

Timeline

Assistant Manager at a Cafe

Cali Press

08.2022 - Current

High School Diploma -

International Grammar School