Alexander Khalil
World Gym
Glenfield,NSW
3
years of professional experience
Dedicated receptionist skilled in managing front desk operations and delivering exceptional customer service. Known for effective communication and strong organisational skills, enhancing client satisfaction and operational efficiency.
Work History
Receptionist
3 Years 4 Months- Managed front desk operations, ensuring seamless check-in and check-out processes for clients.
- Handled member inquiries and concerns, providing exceptional customer service to enhance satisfaction.
- Coordinated appointment scheduling and class registrations using gym management software.
- Developed and maintained organized filing systems for membership documents and administrative records.
- Assisted in onboarding new staff, familiarizing them with operational procedures and customer service standards.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Conducted regular inventory checks of office supplies, ensuring availability for staff needs.
- Resolved customer problems and complaints.
Education
Bachelor of Science - Health Sciences
Higher School Certificate
Skills
Organisational skills
Data entry
Telephone communication
Data management
Communication techniques
Customer service
Team leadership
Inventory management
Time management
Collaborative teamwork
Interests
Competitive Mixed martial artist and Brazilian Jiu-jitsu Blue belt
Avid reader
Acoustic guitar
Striving bodybuilder
Passionate about balancing physical health with mental and emotional wellness.
Music
Hiking
Timeline
Receptionist
World Gym
04.2023 - CurrentRead More
Western Sydney University
Bachelor of Science from Health Sciences
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All Saints Catholic College
Higher School Certificate
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