Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Madden

Summary

I am a proactive and detail-oriented university student, currently working as a wine bar manager and architectural draftsman. In my managerial role, I oversee daily operations, coordinate large-scale functions, and ensure exceptional service through staff supervision and client engagement. My background in high-end hospitality and retail sales has refined my ability to manage customer relationships and streamline service. As a draftsman, I apply technical proficiency and precision to meet client needs, balancing aesthetic and functional requirements to deliver high-quality design outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Architectural Draftsman

DJ Landscapes
01.2023 - Current
  • Created CAD models and drawings for Landscaping designs.
  • Used computer-aided design software to prepare plans and elevations.
  • Maintained organized digital files for easy access, reference, and collaboration among team members throughout the project lifecycle.
  • Improved client satisfaction by incorporating their feedback into final design plans, ensuring all requirements were met.
  • Created 3D visualizations using design software to help clients envision their future landscapes.
  • Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.

Manager

Parkside Local
01.2025 - Current
  • Controlled costs to keep business operating within budget and increase profits.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Managed large-scale functions by coordinating with clients, overseeing staff, and ensuring seamless service to deliver a high-quality experience in a busy environment
  • Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.

Bartender

Parkside Local
02.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Laborer

The Marquee People
10.2024 - Current
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.

Basketball Referee

Monash University, Clayton Campus
05.2023 - 06.2024
  • Ensured player safety by closely monitoring on-court actions and addressing any violations promptly.
  • Contributed to a positive game environment by maintaining a professional demeanour and interacting respectfully with players, coaches, and spectators.
  • Expanded knowledge of official rules by participating in ongoing training sessions and workshops.
  • Handled high-stress situations whilst utilizing de-escalation techniques with a high level of composure.

Basketball Referee

Waverley Basketball Association
06.2019 - 10.2024

Retail Sales Consultant

Politix Menswear
01.2023 - 04.2024
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Maximized sales revenue through personalized recommendations and upselling techniques.

Warehouse Worker

Anonymous Wine Freight
09.2021 - 12.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Bachelor of Design - Architecture

The University of Melbourne
11.2025

Honours - English

St Kevins College
2022

Skills

  • Decision-making
  • Customer Service
  • Team leadership
  • Product and service knowledge
  • Team coordination
  • Verbal/written communication
  • Highly reliable
  • Time Management
  • Approachable personality
  • Strong multitasking
  • Proficient in Korean Language
  • Problem-Solving

Certification

Darren Willmott

Founder, DJ Landscapes

0408 998 594


Tom Anderson

Venue Manager, Parkside Local

+61 475 074 821


Angus Maxfield

Assistant Manager, Parkside Local

+61 491 002 338



Timeline

Manager

Parkside Local
01.2025 - Current

Laborer

The Marquee People
10.2024 - Current

Bartender

Parkside Local
02.2024 - Current

Basketball Referee

Monash University, Clayton Campus
05.2023 - 06.2024

Architectural Draftsman

DJ Landscapes
01.2023 - Current

Retail Sales Consultant

Politix Menswear
01.2023 - 04.2024

Warehouse Worker

Anonymous Wine Freight
09.2021 - 12.2021

Basketball Referee

Waverley Basketball Association
06.2019 - 10.2024

Honours - English

St Kevins College

Bachelor of Design - Architecture

The University of Melbourne

Similar Profiles

CREATE PROFILE
Alexander Madden