Alexander Meirau
Brighton-Le-Sands,Australia
Summary
Environmental Science Graduate with a robust background in sales and retail, possessing over 11 years of experience in the workforce, striving to enhance team performance and customer satisfaction. Skilled in management, multitasking and problem-solving, demonstrated through high risk/high pressure roles. Achievements include leading a team to achieve a top 10 spot in KPI analysis across the NSW Aldi stores and consistently meeting sales targets. Excited worker keen to apply these skills to Environmental Science, ensuring meticulous attention to detail and effective project management in field work.
Overview
12
12
years of professional experience
Work History
Senior Salesperson
Harvey Norman
2022.10 - 2024.06
- Collaborating and Communicating with internal and external factions of business to ensure deadlines were met.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Clear written and communication skills to a wide variety of colleagues and clientele
- Managed up to 35 incoming calls and emails from customers per day, not including walk-in customers
Shift Manager
Aldi Australia
2012.10 - 2022.10
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Successfully managed up to 8 staff members during busy periods. Including managing other Aldi stores across the Northern Beaches when needed, resulting in strong work ethic as well as achieving high adaptability when needed.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized profitability by monitoring Labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Science - Earth And Environmental Science
Macquarie University
Sydney, NSW06.2024
Skills
- Problem Solving/Adaptability
- Fieldwork (Water and Soil Testing)
- Team Player
- Communication
- SAP Proficiencies
- Microsoft Excel
- Customer Service
- Multitasking and Organization
- Friendly and Positive
Accomplishments
- Sold in excess of $500k per year for the Harvey Norman Business
- Proven customer satisfaction, earning multiple Customer Service Awards
- Successfully managing up to 8 staff across the busiest days of the week, including management of different local Aldi stores on the Northern Beaches
- Cultivated a team-oriented environment, boosting staff retention by 30%
- Collective team effort to maintain a top 10 spot of all NSW Aldi stores based on KPI's
Personal Information
Age: 30
References
Available upon request
Hobbies
Woodworking - Currently making a table out of Skateboards
Skateboarding - Has taught me persistence and how to learn from my mistakes
Nature Walks - Keep me grounded
Timeline
Senior Salesperson
Harvey Norman
2022.10 - 2024.06
Shift Manager
Aldi Australia
2012.10 - 2022.10
Bachelor of Science - Earth And Environmental Science
Macquarie University
Similar Profiles
Sam MarshallSam Marshall
Sales Manager at Harvey NormanSales Manager at Harvey Norman
Vivian DallyVivian Dally
Warehouse Worker at Harvey NormanWarehouse Worker at Harvey Norman
Mitch LaneMitch Lane
Electrical Trade Assistant at Harvey Norman CommercialElectrical Trade Assistant at Harvey Norman Commercial