Alexandra Buckley
Heyfield,Australia
Summary
Reliable, friendly and community-focused professional with experience working in Outside School Hours Care and a Diploma of Community Services. Experienced in working with children, families and the wider community, providing a welcoming and inclusive environment, managing programs and activities, maintaining records and following organisational policies and procedures. I am highly organised, approachable and confident communicating with people of different ages and backgrounds. I work well independently as well as part of a team and take pride in creating positive experiences for the people I support. I am particularly interested in the Library Officer position at Heyfield Library because I enjoy community-based work, helping people, supporting learning and creating welcoming spaces for everyone.
Overview
5
5
years of professional experience
Work History
OSHC
Outside School Hours Care
01.2022 - Current
- Provide a safe, welcoming and inclusive environment for children and families.
- Planned and delivered engaging activities and programs aligned with children’s interests, promoting their development and wellbeing.
- Support children from a range of backgrounds and abilities in an inclusive environment.
- Built positive, respectful relationships with children, parents, carers, and colleagues to foster a supportive community.
- Communicated effectively with families, addressing questions, concerns, and requests to enhance their engagement and satisfaction.
- Work collaboratively with colleagues to provide a high-quality service.
- Follow organisational policies, procedures, child safety requirements and risk-management practices.
- Handled various tasks simultaneously to ensure smooth operations. while maintaining a calm and professional approach.
- Identified necessary tasks and took proactive steps to address them.
Education
Diploma -
Community Services
Skills
- Excellent communication and interpersonal skills
- Friendly and approachable customer service
- Community engagement and support
- Strong organisation and time management
- Working independently and as part of a team
- Program and activity planning
- Working with children and families
- Administration and record keeping
- Following policies, procedures and safety requirements
- Maintaining safe, inclusive and welcoming environments
- Problem solving and responding calmly to changing situations
- Confidentiality and professional conduct
- Strong attention to detail
- Computer and digital literacy
- Reliable and punctual
Qualifications Checks
- Working with Children Check
- First Aid
- CPR
- Diploma of Community Services
Attributes
- Working with Children Check
- First Aid
- CPR
- Diploma of Community Services
Timeline
OSHC
Outside School Hours Care
01.2022 - Current
Diploma -
Community Services